Svensk-engelska resekundtjänst till stöd för Booking.com - Work In Greece at Mercier Consultancy MD

Riga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Swedish, Fluency in English, Customer Service, Travel Support, Communication Skills, Interpersonal Skills, Problem Solving, CRM Systems, Office Software, Self-Motivated, Travel Knowledge, Booking.com Familiarity

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions. Key Responsibilities Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat. Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions. Process reservations accurately, confirming all details and ensuring a smooth booking experience. Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service. Maintain thorough records of client interactions and bookings in our CRM system. Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients. Fluency in Swedish and English (both written and spoken) is mandatory. Experience in customer service, travel support, or relevant fields is desirable. A strong interest in travel and knowledge of Booking.com and the hospitality industry. Excellent communication and interpersonal skills, with a focus on delivering outstanding customer support. Ability to manage customer concerns effectively and provide timely solutions. Familiarity with CRM systems and standard office software applications is a plus. Self-motivated and capable of working independently in a remote environment. Willingness to work in Greece while enjoying the benefits of a diverse and dynamic setting. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Assist Swedish-speaking clients with travel inquiries and bookings through various communication channels. Provide detailed information and resolve customer issues while maintaining high standards of service.