Location:Singapore, SG
Job Function: Technology Group
Job Type: Permanent
Req ID: 16722
GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

WHAT WILL YOU DO AS THE HEAD OF VENDOR SERVICE DELIVERY?

We are seeking a seasoned and strategic leader to take on the role of Vendor Service Delivery and Efficiency Manager at the ED/SVP level. This role sits at the heart of our Infrastructure and Cyber Resiliency (ICR) transformation, responsible for driving best-in-class vendor performance and cost efficiency across a global technology and infrastructure landscape. The ideal candidate is expected to build, run, and continuously improve a high-performing vendor governance and efficiency engine across the Technology Group.

WHAT QUALIFICATIONS OR SKILLS SHOULD YOU POSSESS IN THIS ROLE?

• 20+ years of experience in infrastructure or service management roles with significant exposure to vendor governance.
• Prior experience leading vendor strategy, commercial negotiations, and service management in a regulated environment (e.g., financial services, fintech, or healthcare).
• Proven track record of delivering YoY cost savings, service performance improvements, or risk mitigation through third-party optimization.
• Exceptional relationship management skills with ability to influence C-level vendors and internal product/platform leads.
• Working knowledge of ITIL, ServiceNow, contract law, vendor risk, and compliance frameworks.