SVP LOAN OPERATIONS MANAGER at Signature Bank Of Arkansas

Fayetteville, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Customer Service, Loan Operations, Regulatory Compliance, Communication, Interpersonal Skills, Leadership, Problem-Solving, Computer Skills, Teamwork, Research, Training, Judgment Skills, Employee Relations, Cross-Training, Documentation

Industry

Banking

Description

Job Details Job Location: Fayetteville Operations - Fayetteville, AR 72703 Job Title: Loan Operations Manager Reports to: Chief Credit Officer FLSA Status: Exempt Salary Statement of Hire: At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success. Job Summary: The Loan Operations Manager is responsible for the management and direction of all Loan Operations activities. Ensures that duties and responsibilities assigned to the loan operations staff are carried out in an effective and cost-efficient manner. Also oversees some regulatory compliance functions related to lending operations. Essential Duties, Responsibilities & Expectations: Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications Supervise the loan operations support staff. Maintain strong employee relations and cross-training efforts Effectively manage all aspects of Loan Operations. Assign duties and work schedules to ensure efficient completion of all duties, including but not limited to: Process New Loans/Renewals/Change in Terms/Collateral Changes Unposted transactions/Review of posting of payments Process Returned Checks Printing/Review Billing Notices Uploading of New Loans and Renewals Auto Transfers Payoff Quotes/Process Payoffs Paid Loans/Mortgage Releases Maintain Laserpro Lending System Maintain Laserpro Interface with Bankway Research Customer Issues Edit New Loans/Renewals/Change in Terms/Collateral Changes/Rate Change Calculations Charge Off Loans/OREO Process Charge Off Payments Add/Remove Users to all Loan Applications Non-Accrual/Risk Rating Maintenance Maintain Credit Reporting Info (EOSCAR) Force Placed Insurance Hazard/Flood statement billing through a 3rd party vendor Document Editing and Tracking/Scanning Training Loan Processing Procedures Maintain Bankway Loan Standards Prepare Participation Certificates Participation Payment/Advances (distributions) Account Maintenance and Verification 1098 Year End Reporting Work with all related software and vendors Credit Life Distributions Prepare and review of A2I Reports as needed Secretary to Executive, Director and Board loan meetings Work with several aspects of Lending Compliance Input all interest rate changes on Bankway and Laserpro Provide Signature Bank of Arkansas team members assistance with questions, research, etc. Perform all other tasks requested as they relate to the Bank and its functions Supervisory Responsibilities: Loan Operations Support Staff Compliance: All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas. All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking. Education / Experience: College degree preferred with emphasis in banking/accounting 5-10 years previous banking experience and 3-5 years of loan operations experience required; 2 years of management experience required Skills / Knowledge / Abilities: Must have the ability to supervise effectively Sound reasoning and judgement skills Ability to effectively communicate courteously and professionally in English (both written and oral) Strong interpersonal communication skills with ability to effectively relate and interact with all Team Members and all levels of the Bank staff Must possess leadership, motivational and problem-solving skills Strong computer skills and the ability to learn/excel in the usage all necessary software applications utilized by Signature Bank of Arkansas Working Conditions / Environment / Potential Hazards: General office environment May be necessary to work extended hours The noise level in the work environment is usually moderate Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Periodic travel on occasion Physical Requirements: Able to sit or stand for an extended period of time Able to exercise a full range of body motion, including sitting, standing, walking, stooping and reaching Able to lift up to 20 pounds Requires Team Member to talk and hear Requires Team Member to use fine motor skills Special vision abilities require close vision and the ability to adjust focus Qualifications

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Responsibilities

The Loan Operations Manager is responsible for managing all Loan Operations activities and ensuring effective and cost-efficient completion of duties by the loan operations staff. This role also involves overseeing regulatory compliance functions related to lending operations.