SUMMARY JOB DESCRIPTION:

The Product Manager – Profitability oversees the Profitability FIT™ whole product management, including development efforts. The successful Product Manager collaborates with cross-functional teams to design, develop, deploy, and maintain competitive solutions, ensuring alignment with corporate objectives. With expertise in financial institution profitability including holistic loan pricing, the product manager drives customer-centric, efficient, and profitable solutions. This position requires strong leadership skills, technical expertise, and the ability to effectively communicate and coordinate with cross-functional teams.

SKILLS REQUIRED:

• Strong understanding of accounting principles and industry best practices related to profitability, Funds Transfer Pricing, and loan pricing for banks and credit unions.
• Proficiency in cloud-based technologies and solutions; proficiency in credit risk management, Microsoft Office, SQL, and visual analytics.
• Demonstrated ability to lead and coordinate cross-functional teams in complex projects.
• Excellent analytical, problem-solving, and communication skills
• Detail-oriented with a strong focus on accuracy and quality.
• Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in finance, economics, computer science, or a related field; a master’s degree is preferred.
• Extensive experience in fintech SaaS product management, specifically in bank or credit union profitability.
• Compensation is competitive and negotiable, considering the candidate’s experience, location, and the timing of the hire.

1. Whole Product Strategy and Roadmap:

• Develop a data-driven, rolling three-year product strategy and roadmap for Profitability FIT.
• Identify market trends, customer needs, operational efficiencies, and regulatory and accounting requirements to drive continuous improvement and innovation.
• Define product specifications, user stories, and acceptance criteria to ensure clear communication and alignment with PCBB strategies.
• Ensure that whole product actions, including pricing, contracts, service delivery, marketing collateral, and other components as needed, are consistent with product features and support business objectives. Lead data-driven negotiations for internal service level agreements.

1. Solution Development, Implementation and Deployment:

• Lead the end-to-end implementation of product development, including data integration and deployment.
• Conduct user acceptance testing, gather feedback, and iterate on product features and functionalities to ensure optimal user experience and customer satisfaction.
• Coordinate with internal teams and external vendors to address technology debt, feasibility, and to ensure timely and accurate delivery of solution components.
• Work closely with Profitability development to ensure execution to three-year product strategy and roadmap.
• Ensure development best practices are followed.
• Continue Profitability FIT’s support of other PCBB products.
• Collaborate with risk management teams to identify and mitigate potential risks associated with Profitability FIT.

1. Product Performance and Optimization:

• Monitor key performance indicators and metrics to evaluate product performance, identify areas for improvement, and make data-driven decisions.
• Gather feedback, address concerns, and prioritize product enhancements by collaborating with internal and external stakeholders.

1. Stakeholder Management and Collaboration:

• Collaboratively, align product vision and priorities with stakeholders to drive business objectives.
• Develop go-to-market strategies and messaging in partnership with Advisors, sales, and marketing teams.
• Gather feedback, address concerns, and prioritize enhancements through stakeholder collaboration.
• Conduct training sessions with stakeholders to ensure successful product adoption.