SVP, Technical Product Manager, Operational Platforms at Citi

New Castle, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Product Management, Generative AI, Microservices, Microfrontend Patterns, User Experience, Data Frameworks, Operational Efficiency, Agile Development, Analytical Skills, Problem-Solving, Decision-Making, Communication Skills, Strategic Initiatives, Platform Consolidation, Software Architecture, Team Collaboration

Industry

Financial Services

Description

As a Technical Product Manager focused on Operational Platforms, you will: Strategic Vision & Roadmap: Define and articulate a compelling product vision, strategy, and roadmap for operational platforms, aligning directly with the Consolidated Operational Desktop strategy and broader business objectives. AI-Driven Innovation: Lead the integration of Generative AI capabilities to unlock advanced knowledge access, automate routine tasks, and provide intelligent assistance to operational users within a secure and compliant framework. Architectural Leadership: Champion the adoption of modern architectural patterns, specifically microfrontends, to enable a federated development framework that accelerates innovation velocity and allows for independent team contributions while maintaining architectural cohesion and enterprise standards. Unified User Experience: Ensure the delivery of a unified, consistent, and intuitive user experience across all operational desktop components, working closely with UX/UI designers and engineering teams to meet the demanding needs of our global operations. Data & Metrics Frameworks: Establish and oversee robust data and metrics frameworks to monitor platform performance, user engagement, operational efficiency gains, and inform continuous product evolution and data-driven decision-making. Business Impact: Relentlessly focus on achieving significant direct business results through platform improvements, demonstrating clear ROI and contributing to the organization's strategic goals and operational excellence. Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field. A Master's degree or MBA is highly desirable. 5+ years of progressive experience in technical product management, with a strong focus on enterprise operational platforms, developer tools, or highly technical products, preferably within the financial services industry. Demonstrated experience in driving strategic initiatives, particularly those involving large-scale operational transformation or platform consolidation in a complex enterprise environment. Deep understanding and practical experience with modern software architecture, including microservices and specifically microfrontend patterns. Solid grasp of Generative AI technologies and their application in enterprise contexts, particularly for enhancing knowledge management and automation, with an understanding of regulatory and ethical considerations. Proven ability to define, launch, and iterate on products that significantly improve operational efficiency, system performance, and user experience. Exceptional ability to communicate complex technical concepts to non-technical stakeholders and build consensus across diverse teams. Experience establishing and utilizing data and metrics frameworks to measure product success and inform future development. Strong analytical, problem-solving, and decision-making skills, with a bias for action and results. Proficiency in agile development methodologies and experience working closely with engineering and design teams. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: ------------------------------------------------------

Responsibilities

Define and articulate a product vision and strategy for operational platforms while leading the integration of Generative AI capabilities. Ensure a unified user experience and establish data frameworks to monitor platform performance and inform product evolution.