Sweathouz- Sales Associate at Momentic Studios Inc

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

20.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer service, Relationship building, Active listening, Lead generation, Membership enrollment, Communication, Problem-solving, Negotiation, Persuasion, Time management, Organization, CPR, AED, First aid

Industry

Wellness and Fitness Services

Description

ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion! JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. SWTHZ LOCATION: Venice Beach, California ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro’s individual needs and goals. Communicates membership options in a clear and concise manner. Effectively and professionally enrolls guests using company sales techniques and protocol Onboards new members successfully and assists with all member retention activities in order to drive club profitability Prospecting & Lead Generation Effectively schedule appointments and follow up on all leads and potential new business opportunities. Communicate and promote marketing campaigns and special offers to leads and existing members. Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience Partner with the Studio Manager to ensure a best-in-class, member-centric experience. Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. Build strong name relationships with members and act as a resource for their questions and concerns. Maintain a clean, welcoming, and well-organized studio environment. KEY SKILLS & ATTRIBUTES Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions. Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes. Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards. Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results. Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on. MINIMUM REQUIREMENTS High school diploma or GED Current AED/First Aid/CPR certification 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building Reliable means of mobility for travel to studio location PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Must be able to lift up to 50 lbs. Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. Must be comfortable with administering CPR/AED protocols. BENEFITS Bonus Eligibility Flexible Work Schedule Free Drop-In Sessions Career Growth Opportunities Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees Supportive Team Environment STARTING SALARY: $18.00/hour to $20.00/hr + bonus opportunities Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

Responsibilities

The Sales Associate is responsible for delivering an outstanding guest experience, driving membership conversions, and managing lead generation activities. They also maintain the studio environment and build strong, lasting relationships with members to ensure retention.