ABOUT SWTHZ

SweatHouz is the fastest-growing recovery franchise business globally. With over 60 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world’s adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge.

JOB SUMMARY

The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence.

KEY SKILLS & ABILITIES

• Leadership: Can you inspire a shared sense of purpose in the studio? This includes leading your team through change, getting buy-in, and coaching through ambiguity.
• Business Acumen: Can you see beyond the surface and understand the intricate dance of sales and operations?
• Strategic Thinking: Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge, analyze its components, and forge solutions that deliver financial results?
• Persuasion: Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio?
• Delegation and Empowerment: Can you delegate in a way that drives strong revenue and meets membership targets?

MINIMUM REQUIREMENTS

• High School Diploma or GED required.
• Degree in a related field preferred.
• 3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections.
• 3+ years Management experience preferred, including leading teams, coaching, and driving performance outcomes.
• Current AED/First Aid/CPR certification
• Reliable means of mobility for travel to studio location

INTERPERSONAL SKILLS

• Inquisitive: Eager to learn and understand.
• Attentive: Mindful, observant, empathetic, and considerate of others.
• Dependable: Consistent, flexible, true to their word, and reliable.
• Enthusiastic & Passionate Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service.
• Performance-Minded: Strives for excellence, continuously improves abilities, and delivers results at the highest level.
• Energetic: Possesses strong endurance, is self-motivated, and faces challenges head-on.
• Honest: Demonstrates high integrity, conscientiousness, and truthfulness.