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Swedish Customer Advisor - Remote All Over Greece at Mercier Consultancy MD
, , Sweden -
Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fluency In Swedish, Communication Skills, Customer Service, Troubleshooting, Problem-Solving, CRM Software, Time Management, Independent Work

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is on the lookout for a dedicated Swedish Customer Advisor to join our team, offering a remote work opportunity throughout Greece. If you are passionate about customer service and possess excellent communication skills, this is the perfect chance to assist Swedish-speaking customers while working from the comfort of your home. Key Responsibilities Provide exceptional support to Swedish-speaking clients through various channels including phone, email, and chat. Address customer inquiries, provide solutions, and ensure satisfaction with our products and services. Assist customers with troubleshooting and resolve any product-related issues they may encounter. Maintain accurate records of customer interactions using our CRM system. Collaborate with cross-functional teams to enhance customer experience and service delivery. Stay updated on company products and industry trends to provide the best support possible. Fluency in Swedish (both written and spoken) is essential; knowledge of English is beneficial. Prior experience in customer service or a similar role is highly desirable. Strong communication skills and the ability to handle inquiries professionally. Excellent troubleshooting and problem-solving abilities. Proficient in using CRM software and computer systems. Ability to work independently in a remote setting and manage time effectively. A passion for helping customers and a desire to deliver top-notch service. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Provide exceptional support to Swedish-speaking clients through various channels including phone, email, and chat. Address customer inquiries, provide solutions, and ensure satisfaction with our products and services.