Swedish Food Market & Bistro Manager, IKEA Damansara at Ikano-Retail

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Service Management, Culinary Knowledge, Retail Operations, Merchandising, Leadership, Financial Performance Management, HACCP Standards, Stakeholder Collaboration, Waste Management, Customer Satisfaction, Man-hours Planning, Communication Skills

Industry

Retail

Description

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. Job Description You lead the IKEA Café, Bistro and Swedish Food Market as a strong communication mix to strengthen IKEA’s home furnishing business market position in the local market. You are accountable for the SFM/Bistro revenue and customer satisfaction goals towards IKEA Food Direction & Strategy, including financial performance i.e. gross profit, costs, man-hours planning, and productivity levels. You cooperate with the IKEA Food Management Team to enhance the link between the IKEA Restaurant & Café and the Swedish Food Market by taking actions to promote cross merchandising/communication. You are responsible for food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual. You ensure a safe working environment for co-workers and customers in accordance with prevailing local health and safety regulations and HACCP standards. You act in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability, such as waste management. Qualifications You have a solid background in food service management, preferably in a high-volume environment, with strong passion and knowledge in the culinary and food service industry. You are customer and people-oriented, with excellent communication and interpersonal skills, and the ability to collaborate effectively with both internal and external stakeholders. You thrive in a fast-paced retail environment, especially during peak operational periods, while remaining analytical, adaptable, and cost-conscious. You possess strong leadership abilities and are able to motivate, develop, and bring out the best in co-workers while ensuring IKEA values are consistently practiced. Experience in retail operations and merchandising is essential. Additional Information Important Note: You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment. *If you can't access the link, please go to the original job posting at Smart Recruiter. Working with us has its rewards Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them: IKEA discounts Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work. Flexi benefits We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health. Maternity and paternity leave We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home. Gifts We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/ Work environment As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side. Incentive plan All co-workers may earn an annual financial reward when we meet our shared business objectives. Free Parking All co-workers are given free parking. Please apply by 19 June 2026. Department: Food & Restaurant

Responsibilities

Lead the IKEA Café, Bistro, and Swedish Food Market to drive revenue and customer satisfaction while ensuring financial performance. Oversee food preparation, safety compliance, and sustainability initiatives in accordance with IKEA standards.