Swedish & Norwegian Speaking Customer Advisor at Eco Plus Solutions AB

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Swedish, Norwegian, English, Customer advisory, Technical support, FinTech, SaaS, Payment encryption, Mobile application integration, Hardware stability, Sales analytics, Inventory tracking, Merchant onboarding, Compliance, Problem solving, Communication

Industry

Business Consulting and Services

Description

In the hyper-connected Nordic economy, seamless digital commerce is the baseline for success. We are identifying high-caliber Bilingual Nordic Consultants to join our specialized hub in Lisbon. Supporting a world-leading FinTech innovator, you will serve as the primary strategic partner for a diverse portfolio of merchants across Sweden and Norway. This is an elite opportunity to operate at the intersection of Scandinavian business culture and cutting-edge payment technology. You will empower entrepreneurs—from Stockholm's tech startups to Oslo's boutique retailers—by masterminding the tools they need to manage transactions, optimize inventory, and scale their businesses. The Role: Cross-Border Business Success As a Nordic Market Consultant, you are the frontline authority for the Swedish and Norwegian regions. Your objective is to ensure that every merchant's payment infrastructure is as resilient and sophisticated as the brand you represent. Core Responsibilities: Bilingual Strategic Advisory: Provide high-touch support to merchants across the Nordics, switching fluidly between Swedish and Norwegian to deliver a localized, premium service experience. Technical Architecture Support: Diagnose and resolve complex inquiries involving mobile application integration, hardware stability (mPOS), and end-to-end payment encryption. Portfolio Optimization: Proactively consult with business owners on utilizing advanced SaaS features, such as real-time sales analytics and cloud-based inventory tracking, to maximize their revenue. Compliance & Onboarding: Facilitate the merchant onboarding journey by verifying documentation and ensuring all regional partners adhere to global secure payment protocols. Regional Market Advocacy: Act as the "Voice of the Nordic Merchant," synthesizing user feedback to help global product teams refine features for the unique digital landscapes of Sweden and Norway. The Candidate Archetype We are seeking "Digital Natives" who harmonize linguistic agility with a genuine passion for the entrepreneurial spirit. Dual-Linguistic Excellence: Native or near-native fluency in Swedish or Norwegian, with a strong professional proficiency (minimum B2) in the second Nordic language. Global Synergy: A proficient command of English (B2) for internal corporate communications, global training, and technical documentation. FinTech Curiosity: A natural affinity for mobile commerce, digital banking, and how technology can revolutionize the retail sector. Analytical Resilience: The ability to resolve time-sensitive technical issues with composure, precision, and a solution-oriented mindset. Operational Presence: A commitment to working on-site in our collaborative Lisbon hub, contributing to a high-performance, multicultural team environment. The "Lisbon Executive" Rewards Structure We provide a premium infrastructure to ensure your professional transition to Portugal is as seamless as a contactless transaction. Strategic Relocation Support: Inbound Logistics: Fully expensed airfare to Lisbon. Housing Solutions: A private room in a high-standard shared company apartment (inclusive of rent and utilities), providing a turnkey home base from day one. Administrative Concierge: Dedicated support for securing your NIF, Social Security (NISS), and local health registration. Compensation & Professional Evolution: Market-Leading Remuneration: A competitive salary package tailored to the specialized Nordic language market, including 13th and 14th-month payments. Comprehensive Wellness: Private health and life insurance coverage from the start of your mandate. Daily Meal Allowance: A tax-free daily allowance provided via a dedicated digital meal card. Career Velocity: Access to structured internal growth paths. We prioritize our employees for promotion into Quality Assurance, Training, and Operational Leadership roles.

Responsibilities

Provide strategic advisory and technical support to merchants across Sweden and Norway regarding payment infrastructure and SaaS tools. Act as the voice of the Nordic merchant to help global teams refine product features for the local market.