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Swedish Speaking Customer Service for Energy (Oil & Gas) industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Swedish, Customer Service, Communication Skills, Problem-Solving Skills, Account Management, Inquiry Resolution, Troubleshooting, CRM Systems, Computer Applications, Industry Knowledge, Team Collaboration, Customer-Focused Approach, Multi-Tasking, Flexible Hours

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the Energy sector, specifically focused on the Oil & Gas industry. This is a fantastic opportunity for individuals who are passionate about energy solutions and committed to providing exceptional customer service. In this role, you will assist clients in navigating their inquiries and ensure they receive the support they need in Swedish. Key Responsibilities Handle customer inquiries related to oil and gas products and services via phone, email, and chat in Swedish. Provide detailed information regarding service options, pricing, and industry regulations. Assist customers with account management, inquiry resolution, and troubleshooting service-related issues. Document all customer interactions accurately for future reference. Collaborate with technical and operational teams to address customer issues effectively. Stay updated on industry developments and company offerings to provide accurate information. Fluency in Swedish (both written and spoken) is essential; knowledge of English is beneficial. Experience in customer service, preferably in the energy or oil & gas sector. Strong communication skills with a friendly and professional demeanor. Effective problem-solving skills and a customer-focused approach. Ability to handle multiple inquiries and prioritize effectively in a fast-paced environment. Proficiency in using CRM systems and general computer applications. Willingness to work flexible hours, including evenings and weekends as needed. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Handle customer inquiries related to oil and gas products and services in Swedish. Collaborate with technical and operational teams to address customer issues effectively.