Swedish Speaking Customer Service for HealthTech Company - Work In Greece at Mercier Consultancy MD

, , Poland -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Swedish, Customer Service, Communication Skills, Interpersonal Skills, Troubleshooting, Technical Support, Account Management, Order Processing, Time Management, Health Technology Knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services. Key Responsibilities Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish. Provide comprehensive information regarding product features, usage, and troubleshooting. Assist customers with account management, order processing, and technical issues. Resolve customer complaints and concerns promptly to ensure satisfaction. Document all interactions accurately in the CRM system for effective follow-up and record-keeping. Collaborate with technical teams to address complex customer issues and improve service delivery. Stay informed about developments in health technology to provide clients with up-to-date information. Fluency in Swedish (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service, preferably in the HealthTech or healthcare industry. Strong communication and interpersonal skills, with a focus on customer satisfaction. Ability to troubleshoot and resolve inquiries effectively and efficiently. Proficient in using customer service software and CRM applications. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Customer service representatives will handle inquiries about HealthTech products and services, providing support via phone, email, and chat in Swedish. They will also assist with account management and resolve customer complaints to ensure satisfaction.