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Swedish Speaking Customer Success Specialist -Remote in Greece at Patrique Mercier Recruitment

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Swedish, Fluency In English, Customer Engagement, Customer Support, Communication Skills, Interpersonal Skills, Organizational Skills, Attention To Detail, CRM Software, Problem Solving, Relationship Building, Customer Success, Proactive Approach, Product Knowledge, Industry Trends, Upselling

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is excited to present an opportunity for a Swedish Speaking Customer Success Specialist. If you have a knack for customer engagement and are eager to help Swedish-speaking clients achieve their goals, this role is tailored for you! Responsibilities Act as the primary liaison for Swedish-speaking customers, delivering exceptional support through phone, email, and chat channels. Respond swiftly and accurately to customer inquiries regarding products and services. Build and nurture strong relationships with clients, understanding their needs and ensuring they receive optimal value. Address customer complaints and issues proactively, striving for swift resolutions. Document all customer interactions and feedback in the CRM system to inform ongoing improvements. Collaborate with teams across the company to identify opportunities for upselling and expanding customer solutions. Stay updated on product developments and industry trends to provide insightful support. Fluency in Swedish and English, with excellent writing and speaking skills. Previous experience in customer service or customer success roles is a plus. Strong communication and interpersonal skills focused on creating positive customer experiences. Ability to diagnose issues and resolve them effectively. Exceptional organizational skills and attention to detail. Proficient in CRM software and standard office applications. A friendly demeanor and a genuine commitment to customer success. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Act as the primary liaison for Swedish-speaking customers, delivering exceptional support through various channels. Build and nurture strong relationships with clients while addressing their needs and ensuring they receive optimal value.