Swedish-speaking Customer Support specialist (Travel industry) at CNX

, , Estonia -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

1900.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Fluent in Swedish, Fluent in Norwegian, English Proficiency, Problem Solving, Flexibility, Dynamic Team Player

Industry

IT Services and IT Consulting

Description

Job Title: Swedish-speaking Customer Support specialist (Travel industry) Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices! This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage) About the role, as a Customer Support Specialist, you will be responsible for Bringing great customer service to the customers via phone and e-mail, Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more Finding solutions for each individual customer to ensure their journey runs smoothly To do great in this role, you must be fluent in Swedish or Norwegian and have a good command of English as we will handle both Swedish and Norwegian markets. Other than that, we'd love for you to be flexible and dynamic addition to our team. To make the most of your time here, we'll offer you this: A salary of 1900,- Euros/Gross Bonus up to 250,- Euros/Gross A job you can do from the comfort of your own home or from our offices in city center - you choose! Additional health insurance Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month Supportive and fun coworkers (if we do say so ourselves) Start date: 17th of November 2025. Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM Location: Work from home (in Estonia) or office (Maakri 19/1, Tallinn & Soola 3, Tartu) Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer! Location: EST -Work-at-Home Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Responsibilities

As a Customer Support Specialist, you will provide excellent customer service via phone and email, assisting with bookings, rebookings, and cancellations. You will find solutions for customers to ensure their travel experiences run smoothly.