Swedish Speaking Travel Agent (Hybrid) at Eco Plus Solutions AB

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Swedish Fluency, English Proficiency, Customer Care, Digital Literacy, Communication Skills, Multitasking, Problem Solving, Interpersonal Skills, Teamwork, Contact Center Operations

Industry

Business Consulting and Services

Description

Are you passionate about the tourism industry and eager to make a genuine impact? Join one of the planet's largest digital travel marketplaces and assist global explorers in navigating the world effortlessly. Our partner company delivers unforgettable journeys, varied transit options, and exceptional lodging selections. In your role as a Travel Support Representative, you will provide elite customer care to international travelers, helping them manage flight bookings, lodging reservations, vehicle rentals, and more to guarantee hassle-free, delightful itineraries. Why Apply? Join a Multicultural Workforce: Work alongside driven professionals from a wide array of cultural backgrounds. Excellent Work-Life Balance: Benefit from a highly predictable routine, with our communication lines operating strictly from 10:00 to 19:00, Monday through Friday. Attractive Perks: Enjoy a competitive base wage, monthly performance-driven incentives, and an all-inclusive benefits plan. Core Responsibilities Deliver outstanding customer assistance across multiple communication channels (inbound/outbound telephone calls, email, and live web chat). Resolve user inquiries with genuine empathy, patience, and a high level of professionalism. Stay thoroughly informed on the client's latest products, system updates, and dynamic travel guidelines. Participate in team initiatives designed to elevate customer satisfaction benchmarks and overall commercial productivity. Precisely log, track, and update client interaction histories within our internal databases. Skill Requirements Language Skills: Complete verbal and written fluency in Swedish, paired with a solid professional working command of English. Digital Literacy: Strong computer competency and a high level of comfort navigating internet-based systems. Education & Experience: A minimum of a high school diploma, with prior background in a customer care or contact center setting highly valued. Personal Attributes: Highly flexible, resilient, and capable of managing multiple digital tasks simultaneously in a high-tempo setting. Interpersonal Traits: Superb communication talents coupled with a cooperative, team-oriented mindset. What We Offer Job Security: A full-time employment framework featuring standard, reliable shift hours. Workplace Flexibility: A conveniently situated corporate office, with hybrid work-from-home privileges accessible for high-performing agents. Professional Development: Expert initial onboarding, continuous skill enhancement workshops, and direct access to our international corporate learning academy. Welfare & Health: Structured health initiatives, including comprehensive Medical and Life Insurance, a Multisport fitness card, and a dedicated monthly transit allowance. Special Allowances: Financial bonuses to celebrate major life milestones, extra paid time off for educational purposes, exclusive corporate discounts, team-building gatherings, and relocation assistance for qualifying candidates! Ready to Begin Your Next Chapter? Submit your application today and help us craft unforgettable travel experiences! Discover the impact of a transformative career. We stand as a premier global technology and business services ally, empowering the world's most forward-thinking brands. We help household names elevate their commercial operations through cutting-edge tech and unified solutions across more than 70 nations. Come build your future with an award-winning "Employer Brand Leader" and "Best Employer"!

Responsibilities

Provide high-quality customer support via phone, email, and chat to help international travelers manage bookings and itineraries. Maintain accurate client records and stay updated on travel guidelines and product offerings.