Help Apple build the next generation of the world’s most advanced mobile operating systems. The Swift Platform Experience team is looking for a highly motivated software engineer to screen, triage, and investigate issues reported on the system for iOS, watchOS, tvOS, macOS, and visionOS, as well as to build internal tools that help track reported issues. We work with some of the most talented software engineers in the world, building tools and frameworks that help developers bring their apps to life and improve their workflows. You’ll work directly with the engineers responsible for the fundamental frameworks used to build applications and enhance the user experience for our customers. You’ll thrive in a highly collaborative, fast-paced, and high-pressure environment with rapidly changing priorities.

DESCRIPTION

As a screener on the Swift Platform Experience team, you will triage incoming bugs, analyze logs, and determine the priority of issues. You will be expected to spot emerging issues from bug reports filed by Apple employees and external developers, follow up with bug filers to collect additional information that can help the team debug, test features, and verify fixes from code submissions to multiple build trains. You will gain encyclopedic knowledge of some of Apple’s core frameworks, including UIKit, SwiftUI, Foundation, Xcode Previews, and App Intents. You will also learn about the many clients that adopt and utilize our frameworks both internally and externally. You will drive our day-to-day process around bug management in service of delivering high-quality features and improvements to our developers and users. You will be expected to analyze issue trends and present those findings and data to key stakeholders. We are looking for a curious and technically savvy teammate who has a genuine passion for diagnosing and triaging software issues and can balance a variety of tasks efficiently.

MINIMUM QUALIFICATIONS

• Understanding of the software development lifecycle and the processes involved in application development.
• Experience working with software frameworks and supporting client adoption.
• Proficiency in analyzing logs to troubleshoot crashes, hangs, and performance issues.
• Ability to manage and prioritize high volumes of internal and external feedback.
• Skilled in interpreting and synthesizing detailed written information.
• Strong verbal and written communication skills.

PREFERRED QUALIFICATIONS

• 1-2 years of experience in a QA or screening role.
• Understanding of API and SPI testing.
• Experience with data analytics platforms such as Tableau.
• Familiarity with bug tracking systems.
• Working knowledge of Xcode.
• Proficiency in Swift is a plus.

Please refer the Job description for details