Switchboard Operator at Ascension

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecommunication, Customer Service, Receptionist, Administrative, Communication, Protocol Adherence, Information Relay, Directory Maintenance, Paging System Operation, Disaster Management, Alert Communication, Call Routing, General Information Provision, On-Call List Management, Reference Guide Maintenance

Industry

Hospitals and Health Care

Description

Details Department: Quality Management Schedule: Full time Hospital: Ascension St. Vincent Location: Indianapolis, IN Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. Responsibilities Operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements. Responsibilities: Receive and relay internal and external calls and provide general information according to protocol. Maintain desk directories, on-call list, reference guides and other associated reference materials. Operate beeper and paging system to contact personnel and code team. Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans. Requirements Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences Previous experience preferred in customer service, receptionist, switchboard, administrative roles. Why Join Our Team Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify

Responsibilities

Operate the organization's telecommunication system to answer and route incoming calls and communicate codes, alerts, drills, and other announcements. Maintain desk directories, on-call lists, and reference materials while adhering to established policies and protocols.