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Switchboard Operator, Full Time at Iredell Memorial Hospital Incorporated

Statesville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Switchboard Operation, Communication Skills, Call Routing, Emergency Procedure Coordination, Data Entry, Patient Information Management

Industry

Hospitals and Health Care

Description

Description The Switchboard Operator serves as the Information/Communications Center of the hospital. Duties include answering incoming calls; transferring call to appropriate parties; announcing/re-announcing emergency procedures/calls, and assisting with outgoing calls. Has access to patient name, location, and discharge date only. Requirements High School graduate or equivalent. Experience in Switchboard preferred. Excellent communication skills required. Work is light/medium in nature with minimum ability to lift/move 30 lbs safely; may occasionally have to lift up to 60 lbs with assistance or assistive devices. Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time (up to 8-12 hours per day). Ability to perform repetitive tasks such as simple grasping, pushing, pulling, and fine manipulation (i.e. keyboard). Good visual acuity required for viewing/entering/processing via electronic systems, Good hearing essential for use of telephone, switchboard, communication with patients/visitors/hospital staff, and emergency alarms.

Responsibilities

Acts as the central communications hub for the hospital by managing incoming and outgoing calls. Responsible for transferring calls to appropriate parties and announcing emergency procedures.