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Switchboard Operator, Full Time at Iredell Memorial Hospital Incorporated
Statesville, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Switchboard Operation, Communication Skills, Call Routing, Emergency Procedure Coordination, Data Entry, Patient Information Management

Industry

Hospitals and Health Care

Description
Description The Switchboard Operator serves as the Information/Communications Center of the hospital. Duties include answering incoming calls; transferring call to appropriate parties; announcing/re-announcing emergency procedures/calls, and assisting with outgoing calls. Has access to patient name, location, and discharge date only. Shift: M-F, 3:00 PM - 11:00 PM, rotating weekends Requirements High School graduate or equivalent. Experience in Switchboard preferred. Excellent communication skills required. Work is light/medium in nature with minimum ability to lift/move 30 lbs safely; may occasionally have to lift up to 60 lbs with assistance or assistive devices. Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time (up to 8-12 hours per day). Ability to perform repetitive tasks such as simple grasping, pushing, pulling, and fine manipulation (i.e. keyboard). Good visual acuity required for viewing/entering/processing via electronic systems, Good hearing essential for use of telephone, switchboard, communication with patients/visitors/hospital staff, and emergency alarms.
Responsibilities
The Switchboard Operator manages the hospital's communications center by answering and transferring incoming calls. They are also responsible for announcing emergency procedures and assisting with outgoing calls.