Switchboard Operator I at General Dynamics Information Technology

, , United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

25.3

Posted On

18 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Inquiries, Customer Service, Telephone Switchboard, Telephone Operator, Emergency Calls, Conference Calls, Call Accounting, Military Environment

Industry

IT Services and IT Consulting

Description

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Administration Job Qualifications: Skills: Customer Inquiries, Customer Service, Telephone Switchboard Certifications: None Experience: 0 + years of related experience US Citizenship Required: Yes Job Description: Switchboard Operator I (LC 3) Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT, people are our differentiator. As a Switchboard Operator I, you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs. HOW A SWITCHBOARD OPERATOR I WILL MAKE AN IMPACT ● Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building ● Handle overseas telephone calls, conference calls, and emergency calls ● Provide basic and accurate information in-person and via phone and/or email ● Familiarity with a military environment ● Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations ● Apply experience as a telephone operator on switchboard consoles as specified in the task order. WHAT YOU’LL NEED TO SUCCEED: ● Education: High School Diploma/GED ● Required Experience: Experience as a telephone operator ● Required Technical Skills: Experience as a telephone operator on switchboard consoles ● Security Clearance Level: SECRET ● Location: On Customer Site ● US Citizenship Required - CLEARANCE GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3. Switchboard Operator I GENERAL EXPERIENCE: Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases. SPECIALIZED EXPERIENCE: Experience as a telephone operator on switchboard consoles as specified in the task order. The likely hourly rate for this position is between $18.70 - $25.30. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA SC Shaw Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: https://www.gdit.com/privacy-policy/notices/

Responsibilities

The Switchboard Operator I will operate a switchboard to route incoming and outgoing calls, greet visitors, and provide basic information. They will also handle overseas calls and maintain call accounting databases.