Switchboard Operator at Lifepoint Health

Winchester, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Critical Thinking, Decisive Judgment, Communication, Emergency Response, Attention to Detail, Multitasking, Organizational Skills, Customer Service, Problem Solving, Teamwork, Adaptability, Time Management, Compassion, Compassionate Service, Technical Skills, Disaster Procedure Knowledge

Industry

Hospitals and Health Care

Description

Switchboard Operator Schedule: Nights (7pm to 7am) Rotating Schedule : One week you will work Sunday, Wednesday, and Thursday – The next week you will work Tuesday, Friday, and Saturday Your experience matters Highpoint Health – Winchester/Sewanee with Ascension Saint Thomas is a part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you’ll contribute A Switchboard Operator who excels in this role: The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files. Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions. Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants. Handles all intercom paging and general information from in-house and outside calling parties. Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of any and all changes which apply to switchboard functions. Other duties as assigned. Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: What we’re looking for This position requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Qualified applicants must be able to work in a stressful environment and take appropriate action. • High school diploma or the equivalent is required. More about Highpoint Health – Winchester/Sewanee with Ascension Saint Thomas Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas (formerly Southern Tennessee Regional Health System – Winchester and Southern Tennessee Regional Health System – Sewanee) serve the communities of Southern Middle Tennessee with comprehensive, high-quality care. The recent rebrand reflects a continued commitment to clinical excellence, compassionate service, and enhanced regional collaboration. Highpoint Health – Winchester with Ascension Saint Thomas is a 157-bed facility that includes 131 licensed acute care beds and 26 skilled nursing home beds. Fully accredited by The Joint Commission, the hospital offers a wide range of inpatient and outpatient services supported by a qualified and diverse medical staff. Key services include a 10-bed Intensive Care Unit (ICU), a 12-bed Geriatric Psychiatry Unit, and a 12-bed Acute Inpatient Physical Rehabilitation Unit. The facility also features a Skilled Nursing Unit, Sleep Lab, Cardiac Catheterization Lab, five Operating Rooms, and two Endoscopy Suites. Diagnostic imaging services include MRI, CT, PET/CT, Mammography, Nuclear Medicine, Ultrasound, and X-ray. The hospital’s 13-bay Emergency Department sees more than 15,000 patient visits annually. Highpoint Health – Sewanee with Ascension Saint Thomas, located on the campus of the University of the South, is a 41-bed facility offering 21 general acute care beds and 20 skilled nursing beds. It includes a 4-bay Emergency Department that treats more than 5,000 patients each year. Known for its individualized care and strong connection to the community, the Sewanee campus provides high-quality healthcare in a setting defined by collaboration, compassion, and service. Together, the Winchester and Sewanee campuses are united in their mission of making communities healthier. EEOC Statement “Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Responsibilities

The Switchboard Operator receives all incoming calls to the hospital and manages in-house paging and emergency calls. They maintain updated files and ensure effective communication between departments and personnel.