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Switchboard Operator Part Time Monday- Friday 4:00pm to 8:00pm & Saturday 8 at DotHouse Health

Dorchester, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Customer Service, Call Screening, Overhead Paging System, Professionalism, Bilingualism

Industry

Hospitals and Health Care

Description

Description SUMMARY: We are seeking a mature, outgoing individual with very good interpersonal and customer service skills to be a part of our busy & thriving multi-cultural environment. The switchboard operator will not only be responsible for greeting our patients and visitors but also be responsible for other duty as needed. The hours for this position is strictly part time and would be from Monday- Friday 4:00pm to 8:00pm & Saturday 8:30 to 2:00pm. GENERAL DUTIES & RESPONSIBILITIES: Continual daily interaction with clinic patients, external customers, clinic attending and staff by demonstrating confidence, professionalism, responsiveness and exceptional customer service skills Accurately screen, identify and place incoming and outgoing calls. Utilize overhead paging system as needed Adhere to privacy and confidential and proprietary company policies and procedures Complete additional responsibilities as assigned Requirements REQUIRED SKILLS & COMPETENCIES: EDUCATION & QUALIFICATION High School diploma or GED required Switchboard experience preferred Bilingual applicants are encouraged to apply

Responsibilities

The operator is responsible for greeting patients and visitors while accurately screening and routing incoming and outgoing calls. They must also utilize the overhead paging system and adhere to company privacy and confidentiality policies.