Switchboard Operator at UnityPoint Health

Sioux City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem Solving, Professional Composure, Teamwork, Instruction Following, Judgment, Stress Management, Computer Skills

Industry

Description

Overview Hours: PRN (As Needed) Flexible work schedule needed?? Are you a great communicator and love talking with people? Join us in the operation of the switchboard, Vocera, text messaging and radio paging systems to facilitate the exchange of information between the Medical Centers, the public, physicians and departments within the hospital. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Key Accountability The answering of calls from the outside to notify doctors, transfer to patient room or transfer to another UPC. Utilization of Vocera for communication of codes. Utilization of computer with Window word, Excel and Outlook for communication and everyday activities. Willing and ready to assist other team members with their duties as time permits or need arises. Other duties as assigned (duties may be added, deleted or changed at any time). Qualifications Education: High School diploma or equivilent. Experience: Excel, Word, and Outlook Knowledge/Skills/Abilities: Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to understand and follow instructions. Ability to work individually and as a group. Ability to recognize, analyzes, and solves a variety of problems. Ability to exercise sound judgment in making critical decisions. Apply Today!

Responsibilities

The Switchboard Operator is responsible for answering calls, notifying doctors, and transferring calls to patient rooms or other departments. They will also utilize communication systems like Vocera and assist team members as needed.