Switchgear Applications Engineer at Industrial Electric Mfg

Surrey, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Review, Product Point Person, RFQ, Order Entry, Drawing Review, RFI Response, Change Requests, Technical Manual Creation, Submittal Feedback, Client Interaction, Vendor Interaction, Internal Communication, Progress Reporting, Electrical Engineering, Single Line Diagrams, Regulatory Standards

Industry

Manufacturing

Description

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Switchgear Applications Engineer Location: Surrey, British Columbia, Canada Reports To: Technical Program Manager Position Summary As the Technical Program Application Engineer with the Commercial Enterprise team, you will report to the Technical Program Manager and work closely with both the commercial and engineering teams. In this role, you will serve as the key technical review and product point person, ensuring the accuracy and completeness of clean orders. Key Responsibilities Review customer plans and specs for use in the RFQ and Order Entry stages, raising any discrepancies with customers through RFI process. Review and redline drawings, suggesting solutions or alternate designs where applicable, to ensure alignment with customer specifications and electrical regulatory body standards, for various regions. Respond to external RFIs in accordance with Service Level Agreements. Provide detailed scope of customer change requests, submit change notices and follow-up to completion and/or escalate if changes may impact beyond a specific deployment. Support post-delivery RFIs through customer/IEM Procore with timely responses and coordinate internal intercept plans where needed. Create customer specific content for technical manuals and documentation, provide revisions for new design iterations. Provide detailed responses to customers’ design engineering submittal feedback in accordance with Service Level Agreements. Proactively interact with clients, vendors and internal teams (sales, field service, commercial, project managers, internal engineering, etc.) to gather information, and resolve issues. Communicate effectively with internal partners and customers, industry contacts (where required), in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns. Provide regular progress reports on assignments, identifying areas of improvement and/or successes. Other duties as assigned. Occasional travel is required. Qualifications Bachelor’s degree in electrical engineering. 5+ years experience with the application of electrical distribution products and systems. Knowledge and experience in evaluating complex single line diagrams (SLDs) and communication network diagrams, including media and protocols. Strong technical aptitude and analytical skills, with the ability to interpret technical product specifications and applications. Familiarity with ANSI, IEEE, UL, and CSA standards for low-voltage power distribution equipment. Proficient in both written and spoken English. Excellent communication and employee relations skills. Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues. A problem-solving mindset and the ability to approach challenges constructively. Demonstrated ability to manage multiple concurrent deliverables and perform effectively in a dynamic, fast-paced environment. Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, business intelligence software (e.g., Tableau, Power BI), and ERP systems (experience with Infor is considered an asset Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.

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Responsibilities

The engineer will serve as the key technical review and product point person, ensuring the accuracy of clean orders by reviewing customer plans, specs, and drawings, and managing the RFI process. Responsibilities also include supporting post-delivery RFIs, creating customer-specific documentation, and proactively interacting with various internal and external teams to resolve issues.