SWRK 3821 - G2 Scheduling Supervisor (Rutherglen/Cambuslang) (607973) at South Lanarkshire Council Careers

, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

21.13

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Allocation, IT Proficiency, Continuous Improvement, Quality Service Delivery, Adaptability, Patience, Compassion, Communication, Risk Identification

Industry

Government Administration

Description

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”. ACTUAL CLOSING DATE: Applications must be received by 1 March 2026 at 11:59pm Location: Rutherglen/Cambuslang Hours: 29hrs per week, permanent Work Pattern: working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift) Salary / Hourly Rate: £19.96 - £20.53 We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and good understanding of IT programmes. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply. South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development. If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you. It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working. The grade for this post is Grade 2 Level 4 - £19.96 to £20.53 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £20.53 or £21.13 per hour. View the Scheduling Supervisor job profile. When completing your application, please answer the following questions: Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post. Provide details of a work situation that has been difficult, describe your skills and what your role was, how you communicated and influenced the outcome in a positive way. Provide details of how you would respond to telephone calls where individuals are experiencing difficulties, how you would deal with this and what you need to consider in relation to meeting changing priorities. Provide an example of a situation where you identified risks for an individual service user, describe what concerned you, why, what your actions were and what the overall outcome was for the service user. Please provide details of which IT programs and applications you use / are familiar with? Please describe your level of computer literacy. Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: Enrolment in award winning local government pension scheme To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme. Up to 33 days annual leave Public holiday entitlement (up to 10 days) Occupational sick pay Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave. Employee Discounts – including discounts at the cinema. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded.

Responsibilities

The role involves providing support services to Home Carers assisting vulnerable community members, which includes the critical functions of scheduling and allocation of work. The supervisor must also demonstrate a commitment to continuous improvement in service delivery quality.