SWRK 5061 - G2 Scheduling Supervisor (Rutherglen/Cambuslang) (607972) at South Lanarkshire Council Careers

, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

32131.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Work Allocation, IT Proficiency, Team Leadership, Customer Service, Prioritization, Performance Management, Quality Service Delivery, Resource Management, Communication

Industry

Government Administration

Description

ACTUAL CLOSING DATE: Applications must be received by 5 August 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents. INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE. Location: Cambuslang/Rutherglen Hours: 29hrs per week, permanent Work Pattern: please see below Salary / Hourly Rate: £20.66 - £21.25 per hour, ££31,239 - £32,131 per year We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and good understanding of IT programmes. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply. South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development. If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you. It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working. The grade for this post is Grade 2 Level 4 - £20.66 - £21.25 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £21.25 or £21.87 per hour. Shift Pattern: working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift) View the Scheduling Supervisor [https://www.southlanarkshire.gov.uk/downloads/file/17061/swrk_-_scheduling_supervisor] job profile. Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents 1. Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post. 2. Please provide details of which IT programs and applications you use / are familiar with? Please describe your level of computer literacy in detail, giving examples of what you use in your daily work / life and why. 3. Can you provide an example of a situation where you have had to prioritise the needs of several people with different requirements, at the same time. Describe the differing needs, how you supported these, and how you made the decision in terms of prioritisation. 4. How would you support a member of your team who is not performing at the level expected. What actions would you take and why? 5. South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service. 6. How would you support a staff group staff who are dispersed and maintain and monitor the quality of their work. If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: * Enrolment in award winning local government pension scheme * To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme. * Up to 33 days annual leave * Public holiday entitlement (up to 10 days) * Occupational sick pay * Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave. * Employee Discounts – including discounts at the cinema. * Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes: * People - skills, learning and employability * Place - physical infrastructure and place * Business - business development and growth Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council / South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council / South Lanarkshire Leisure and Culture is also committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

Responsibilities

Provide a support service to Home Carers by managing the scheduling and allocation of work for vulnerable people in the community. Ensure quality service delivery through continuous improvement and adherence to a shift roster.