ABOUT US

At Ada, we envision a world where everyone gets the healthcare they need. Yet, millions remain undiagnosed and untreated due to the complexity of identifying rare and underrecognized conditions, even when effective treatments exist
We’re changing that. Powered by leading AI and built by a team of physicians and clinical scientists, Ada helps people get answers faster, identifying those at risk and guiding them to the right care. Every successful journey makes us smarter and able to help more people.
If you’re passionate about transforming healthcare and ensuring no one goes undiagnosed, join us and be part of what’s next.

ABOUT THE ROLE

We are seeking a SysOps Engineer based in Berlin, Germany to help shape and define the next iteration of the infrastructure that manages Ada Health’s IT and endpoints. Reporting into our Director of Platform, you will leverage configuration tools such as Atlassian, Okta and Jamf Pro as well as a range of enterprise software to maintain a consistent and seamless user experience for our employees.
This position offers a hybrid working model with one to two days in the office per week.

WHAT YOU’LL DO

• Continue developing our internal IT infrastructure and services (Okta, Github, Google Workspace, Cloudflare, Jira, Confluence, Slack), network (UniFi), including cloud servers (GCP, AWS).
• Optimize Okta Administration through automation, leveraging Okta Workflows and API integrations to automate identity management tasks and enhance security and efficiency.
• Manage and scale our fleet of macOS and Windows devices and related infrastructure (Jamf Pro, Intune).
• Administer, maintain, and provide technical support for Atlassian tools, including Jira Software, Jira Service Management (JSM), and Confluence.
• Manage hardware inventory and ensure effective lifecycle management of all physical assets.
• Drive security standards in collaboration with the information security team and establish best practices for our enterprise environment.
• Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes.
• Provide 1st, 2nd and 3rd level IT support to employees through our Jira service desk