Job Opportunity: System Administrator & Program Manager
Location: Brighton, Colborne, and Quinte West (Trenton), Ontario
Organization: Lakeview Family Health Team
Reports To: Executive Director
About Us
The Lakeview Family Health Team is a dynamic and collaborative group of healthcare professionals dedicated to delivering high-quality primary care. Our team includes ten family physicians, their office staff, and a robust interdisciplinary team working across three locations: Brighton, Colborne, and Quinte West (Trenton). We partner closely with the Brighton Quinte Family Health Organization to provide patient-centered care that meets the evolving needs of our communities.
Position Overview
We are seeking an experienced System Administrator and Program Manager with a strong background in healthcare and clinical information systems. This dual-role position is pivotal to the success of our programs and services, combining technical expertise with strategic leadership. The successful candidate will oversee the day-to-day operations of our clinical systems, support program delivery, and drive continuous quality improvement across the organization.

Key Responsibilities

• Oversee and manage clinical information systems (TELUS PS) to support interdisciplinary care delivery
• Lead program operations, reporting, and evaluation across all FHT locations
• Collaborate with physicians, staff, and external partners to develop and implement effective health programs
• Monitor and report on program performance in alignment with the annual operating plan and quality improvement goals
• Ensure compliance with all relevant healthcare regulations and standards
• Foster strong relationships with key stakeholders, including patients and families, Ministry of Health, Ontario Health Teams, and community organizations
• Monitor and report on program performance in alignment with the annual operating plan and quality improvement goals
• Ensure compliance with all relevant healthcare regulations and standards
• Foster strong relationships with key stakeholders, including patients and families, Ministry of Health, Ontario Health Teams, and community organizations
• Provide leadership and guidance to staff, promoting a culture of excellence and accountability

Qualifications & Skills

• Proven experience in clinical systems administration within a healthcare setting
• Strong knowledge of TELUS PS or similar EMR platforms
• Demonstrated success in program management and quality improvement initiatives
• Excellent communication, organizational, and leadership skills
• Familiarity with Ontario’s primary care landscape and interdisciplinary health teams
• Ability to work collaboratively and adapt to a fast-paced, multi-site environment

Job Types: Part-time, Permanent

Benefits:

• Company pension
• Dental care
• Extended health care
• Life insurance
• Paid time off

Ability to commute/relocate:

• Brighton, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Experience:

• management: 1 year (preferred)
• Clinical systems: 1 year (preferred)

Work Location: Hybrid remote in Brighton, O

• Oversee and manage clinical information systems (TELUS PS) to support interdisciplinary care delivery
• Lead program operations, reporting, and evaluation across all FHT locations
• Collaborate with physicians, staff, and external partners to develop and implement effective health programs
• Monitor and report on program performance in alignment with the annual operating plan and quality improvement goals
• Ensure compliance with all relevant healthcare regulations and standards
• Foster strong relationships with key stakeholders, including patients and families, Ministry of Health, Ontario Health Teams, and community organizations
• Monitor and report on program performance in alignment with the annual operating plan and quality improvement goals
• Ensure compliance with all relevant healthcare regulations and standards
• Foster strong relationships with key stakeholders, including patients and families, Ministry of Health, Ontario Health Teams, and community organizations
• Provide leadership and guidance to staff, promoting a culture of excellence and accountabilit