KEY REQUIREMENTS

• Accurate and exceptional attention to detail
• Ability to manage a varied workload and prioritise.
• Good administrator and flexible approach to work and capable MS user
• Responsible and dependable
• Effective communicator and good interpersonal skills (written and oral)
• Maintains a positive attitude towards routine tasks.
• Confident and assertive where required.
• Team player who deals effectively with colleagues and clients

ROLE PURPOSE

The candidate will be working with the National Rating team to ensure that key roles are carried out to support our national business. The role will require a candidate to work independently with an elevated level of accuracy managing a varied and busy workload.
The rating team is a diverse team, predominately based in London but covering all the country. The team continues to grow year on year both from a people and revenue perspective and with these comes a variety of work and opportunities. We are looking for enthusiastic person who wants to be part of the team.

KEY RESPONSIBILITIES

• To manage the Check, Challenge & Appeal system on behalf of CBRE and its clients by working with all parties to register and administer the government gateway accounts
• Claim properties on the government gateway
• Update rating systems with updates on properties, leases, occupation, process updates, appeals which underpin our national rating business
• Assist colleagues and prepare reports for surveyors and clients
• Run daily, weekly system updates to ensure system accuracy
• Maintain our PAG documents which underpin our business.
• Update, maintain and work with our system suppliers to keep our platforms accurate and up to date.
• Onboard clients
• Carry out training of new starters.
• Work with our COO to develop our systems and processes.
• Work with HMRC & VOA to maintain our systems
• Assist with Client IQ system, as a superuser, ensuring records are up to date
• Monitor the incoming post on a weekly basis and redistribute to the team
• Maintain and process system / team email addresses ensuring work is completed