Required/Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or Business Management
• 3 - 5 Years of Experience Administering and Managing Software Systems, Preferably in a Highly Regulated Healthcare Environment
• Strong Technical Proficiency and Familiarity with Database Management, Report Customization (DevExpress Preferred), Remote Desktop Environments (RDP), and Computer Networking
• Excellent Communication Skills with the Ability to Train Users, Convey Technical Information Clearly, and Collaborate Effectively Across Departments
• Exceptional Attention to Detail, Organizational Skills, and Ability to Manage Sensitive and Confidential Informatio

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of employers and millions of their employees throughout their mental health care journey.
CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that “a chain is only as strong as its weakest link” and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.
We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting’s easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com.

Primary Responsibilities

• Ensuring Optimal Performance of the EAP Expert Software
• Evaluating and Coordinating the Deployment of New Features Within the EAP Expert Software
• Overseeing Data Entry, Integrity, and Security within the EAP Expert Software
• Developing Expertise in the Management and Effective Use of the EAP Expert Software
• Collaborating with Clinical Staff to Improve the Efficiency of EAP Expert Workflows
• Generating and Customizing Utilization Reports and Data Extracts
• Conducting Training Sessions on EAP Expert Functionality and Usage
• Providing End-User Support and Troubleshooting of the EAP Expert Software

Required/Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or Business Management
• 3 - 5 Years of Experience Administering and Managing Software Systems, Preferably in a Highly Regulated Healthcare Environment
• Strong Technical Proficiency and Familiarity with Database Management, Report Customization (DevExpress Preferred), Remote Desktop Environments (RDP), and Computer Networking
• Excellent Communication Skills with the Ability to Train Users, Convey Technical Information Clearly, and Collaborate Effectively Across Departments
• Exceptional Attention to Detail, Organizational Skills, and Ability to Manage Sensitive and Confidential Information

This is a full-time, salaried role and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.
CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
Benefits
401k, Dental Insurance, Life Insurance, Medical Insurance, Vision
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