System Administrator EA-1262 at NAXCON GmbH

Bonn, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, IT Support, Monitoring, Incident Management, Service Management, Capacity Management, Teamwork, Problem Solving, Communication, Shift Operations, Security Clearance, Client Environments, Hardware, Operating Systems, Applications, Networks

Industry

IT Services and IT Consulting

Description

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry. Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality. We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers. Position: System Administrator Location: Bonn, Germany Field: Defence Type: Full-time/on-site Role Overview The System Administrator supports secure IT operations within a highly classified, security-critical environment. The role focuses on the operation, monitoring, and administration of IT and communication systems that require an elevated level of information security. The position is part of a 24/7 shift-based operations model and contributes to the reliable delivery of mission-critical IT services. Key Responsibilities IT Operations & Infrastructure Management Installation, configuration, commissioning, administration, and monitoring of IT and communication service infrastructures in compliance with current security requirements Participation in service-specific projects and continuous operational improvements Transfer of service-specific technical knowledge within the assigned area of responsibility Monitoring, Availability & Capacity Management Monitoring availability, performance, and threshold values of IT services and resources to ensure compliance with defined Service Level Agreements (SLAs) Continuous monitoring of client and server environments Incident & Service Management Processing of incidents, service requests, and change requests in accordance with defined service levels Handling user inquiries via telephone related to hardware, operating systems, applications, and networks (systems and client environments) Analysis and resolution of fault reports, including diagnosis of affected components and initiation of corrective measures Shift Operations Active participation in a 24/7 shift operation to ensure uninterrupted service availability in a classified IT environment Qualifications & Experience Education Completed vocational training as an IT Specialist for System Integration or IT Systems Electronics Technician, or comparable qualification Professional Experience At least 2 years of experience in monitoring client and server environments At least 2 years of experience in 1st and/or 2nd level IT support Minimum 1 year of experience working in a shift-based operational environment Language Skills German language proficiency at C1 level according to CEFR Soft Skills & Personal Competencies Strong teamwork and collaboration skills Professional conduct and appropriate interpersonal behavior Clear and confident communication skills Independent working style combined with strong problem-solving abilities Additional Requirements Valid advanced security clearance (Level SÜ3 or equivalent) is mandatory No remote work option; full on-site presence required Willingness to work exclusively in a shift-based operational model What we offer: • Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team. • Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker. • Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us. • Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge. • Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds. • Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.

Responsibilities

The System Administrator is responsible for supporting secure IT operations in a classified environment, focusing on the administration and monitoring of IT and communication systems. This role also involves incident management and ensuring compliance with service level agreements.