JOB SUMMARY:

Are you the person everyone turns to when technology acts up? Do you have a knack for tracking down tricky hardware and network issues — and the patience to walk users of all technical levels through the fix? If so, this could be the perfect role for you.
We’re looking for a System Administrator I to join our team. In this role, you’ll install, configure, and support both in-house and customer hardware, operating systems, connectivity, and application software. Your work will have a direct impact on the productivity of our employees and customers — making you a key player in keeping everything running smoothly. Apply today and become the trusted expert our team relies on.

REQUIRED SKILLS:

• Degree in MIS or Computer Science or relevant professional work experience.
• Experience installing and supporting connectivity of File Servers, PC’s, Scanners, Switches and Routers in a Windows Networking Environment.
• Excellent written and verbal communication skills with a strong ability to communicate effectively with customers and internal staff.
• Ability to multi-task and manage multiple priorities.

BONUS SKILLS AND EXPERIENCE:

• Experience with Firewalls
• Server Virtualization Experience

• Maintaining and optimizing CIC’s network and Cloud performance for customer remote processing.
• Support users at all technical levels, translating problems into clear solutions.
• Maintain quality service by following organizational standards.
• Manage disaster recovery and back-up.
• Create and maintain network users/permissions.
• Maintain servers and associated hardware, applications, services, and settings.
• Completing software and hardware installation projects for CIC personnel and customers.