System Administrator I at Delivery Hero

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, Helpdesk Support, Troubleshooting, Windows, MacOS, IT Support, Audio/Visual Setup, IT Asset Management, Access Management, Customer Service, Communication, JIRA, Confluence, MDM, Networking, SailPoint IIQ, OKTA

Industry

technology;Information and Internet

Description

Company Description A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része. Job Description We are on the lookout for a System Administrator I to join the IT Service Delivery team on our journey to always deliver amazing experiences. Be our next Hero! - Join one of the leading global online food ordering and delivery platforms! This role focuses on managing IT services, resolving complex technical issues for our end users, and supporting video/audio conferencing technologies for onsite and remote events. Provide onsite and remote IT support (Windows/Mac, accounts, workstations, software setup). Diagnose and resolve incidents across hardware, software, networking, printers, and audio/visual setups. Manage IT assets and deployments (MDM: JAMF, Intune), access management (Okta, SailPoint IIQ), and contribute to governance/compliance. Ensure smooth onboarding and offboarding, and maintain KPIs/SLAs for IT service performance. Collaborate with infrastructure and senior IT team members on projects, process improvements, and automation Qualifications Minimum of 1 year of experience in helpdesk or 1st-level support, with hands-on experience managing workstations (Windows & MacOS) and endpoint devices. Strong troubleshooting skills for hardware and enterprise IT software. Ability to work independently and own issues end-to-end. High service orientation and excellent customer service skills. Strong English and Hungarian communication skills (verbal & written). Nice-to-Have Skills: JIRA & Confluence usage Configuration management through MDM deployment JAMF, Intune, Slack, and Google Workspace administration Basic IT networking knowledge Access administration through Sailpoint IIQ and OKTA

Responsibilities

The System Administrator I will manage IT services, resolve complex technical issues for end users, and support video/audio conferencing technologies. This role includes providing onsite and remote IT support, diagnosing incidents, managing IT assets, and ensuring smooth onboarding and offboarding.