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System Administrator at ITS Information Technology Solutions

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows OS, Microsoft 365, Azure AD, Intune, Communication, Customer Service, Problem Solving

Industry

Information Technology & Services

Description

Job Summary: The Windows Administrator is responsible for managing and supporting end-user computing environments, primarily Windows-based laptops/desktops, Microsoft 365 services, email systems, and endpoint security. The role focuses on ensuring smooth IT operations for internal users. Key Responsibilities: Administer and maintain Windows 10/11 laptops, printers, and peripherals. Manage user accounts, email, and collaboration tools via Microsoft 365 Admin Center. Provide technical support and troubleshooting for internal users (hardware/software issues). Handle Office 365 Exchange Online, Teams, OneDrive, and SharePoint configurations. Enforce endpoint security and data protection policies. Support onboarding/offboarding (account creation, laptop setup, access rights). Maintain inventory of hardware/software assets and licenses. Document procedures and maintain user guides for internal IT use. Qualifications: Bachelors degree in Computer Science, IT, or equivalent. 3 years of experience in desktop and system administration. Certifications preferred: Microsoft 365 Certified: Modern Desktop Administrator Associate. Key Skills: Proficiency in Windows OS, Microsoft 365, Azure AD, and Intune. Strong communication and customer service mindset. Ability to prioritize and resolve issues efficiently.

Responsibilities

Manage and support Windows-based end-user computing environments, including laptops, desktops, and Microsoft 365 services. Ensure smooth IT operations through technical troubleshooting, endpoint security enforcement, and user account administration.