As a Systems Administrator at LovelyGroup, you’ll thrive as a ‘behind the scenes’ troubleshooter to maintain the IT system that holds up our growing ecommerce business. You’re a problem solver at heart with a passion for IT infrastructure and a desire to expand your knowledge in system architecture and scripting. This position will provide support to over 120 employees across several buildings. For LovelyGroup, no two days are the same. You’ll have a unique opportunity to work across a wide variety of IT systems from hardware and networking to automation and an opportunity to toss around ideas with some of the brightest IT minds around!
LovelySkin, a division of LovelyGroup, has grown to be one of the largest skincare and beauty websites in the country, most recently recognized by Newsweek as one of the “Best Online Shops” of 2024! Each day holds a new challenge and new opportunity to improve site performance and functionality. We are committed to providing our customers with outstanding customer service, quick delivery, an appealing shopping experience, and the most comprehensive offering of physician-grade skin care and beauty products available.

A SUCCESSFUL CANDIDATE MUST POSSESS THE FOLLOWING EXPERIENCE:

• Must have a minimum of an Associate’s degree in computer science or a related field
• 2+ years of experience in a strong Windows-based Sys Admin level role or 4+ years in a Help Desk role
• Extensive working knowledge of Microsoft Windows Server and Active Directory
• Good overall knowledge of enterprise level technologies and demonstrated ability to maintain systems
• Strong problem solving and troubleshooting skills required
• Experience in managing multiple resources in an organization that includes technical and business users/roles
• Experience in managing external 3rd party support providers, while managing multiple support cases at a time.
• Must be able to work on site in Omaha, NE

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Provide all levels of hardware/software support on servers, workstations, peripherals, laptops, phones, monitors, keyboards, printers, and other equipment as needed.
• Software and OS deployment using remote management tools.
• Manage Active Directory, User Permissions, and Group Policies in accordance with security policies and procedures.
• Collaboration with front/back-end developers in regards to various e-commerce and static websites, monitoring website availability and maintaining load balancers.
• Requires exercising independent judgment.
• Will be required to perform other duties as requested, directed or assigned.
• This position requires some on-call, evenings and weekend hours