Tom James is the world’s largest manufacturer and retailer of made-to-order clothing and the engine behind one of the most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers-controlling the entire manufacturing process ‘from sheep to suit’ – we offer unparalleled value to those with an eye for quality.
We are excited to announce a new opportunity for a System Administrator to join our team. The Microsoft 365 and On-Prem System Administrator will help oversee the day-to-day operations of the Tom James IT infrastructure - ensuring systems are secure, efficient, and available to support business operations. This includes administering Microsoft 365 tenants, managing and configuring servers, networks, and related hardware/software, troubleshooting issues, and implementing solutions to maintain system performance and security.

THE IDEAL CANDIDATE WOULD HAVE EXPERIENCE IN THE FOLLOWING:

• Microsoft 365 (required)
• Microsoft Active Directory (on prem) and Entra
• Meraki and SonicWall firewalls, switches, and WAP’s
• Nutanix AHV Hyperconverged appliances
• Sentinel One and Reliaquest Greymatter security platforms
• Unitrends, Barracuda, and HYCU backups
• Citrix and Remote Desktop Services
• Dell Servers
• IBM i Servers

QUALIFICATIONS

• Education: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• Experience: 3-5 years of experience in system administration, network management, or a related IT role. Microsoft 365 experience required.

SKILLS

• Proficiency with operating systems (e.g., Windows Server and Desktop, Linux, IBM i).
• Knowledge of virtualization platforms (e.g., Nutanix AHV, Hyper-V,).
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with network protocols (e.g., TCP/IP, DNS, DHCP).
• Scripting skills (e.g., PowerShell, Bash).
• Understanding of cybersecurity best practices and tools.
• Strong problem-solving, communication, and time-management skills; ability to work independently and in a team.

• Microsoft 365 Administration: Help manage, configure, and license Microsoft cloud-based productivity services including Exchange, Teams, SharePoint, OneDrive.
• System Management: Install, configure, and maintain servers (physical and virtual), operating systems (e.g., Windows, Linux, Unix), and software applications.
• Network Administration: Monitor and manage network infrastructure, including routers, switches, and firewalls, to ensure connectivity and performance.
• Security: Implement and maintain security measures, including firewalls, antivirus software, and patch management, to protect systems from threats.
• Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner to minimize downtime. Work with Help Desk on escalated tickets.
• Backup and Recovery: Develop and maintain backup strategies to ensure data integrity and perform disaster recovery operations when needed.
• User Management: Manage user accounts, permissions, and access controls to ensure secure and efficient access to systems and resources.
• Performance Monitoring: Monitor system performance, analyze logs, and optimize configurations to ensure reliability and scalability.
• Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
• Automation: Develop scripts (e.g., PowerShell, Bash) to automate routine tasks and improve system efficiency.
• Collaboration: Work with IT teams, vendors, and stakeholders to implement new technologies, upgrades, or system migrations.
• Compliance: Ensure systems comply with organizational policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA).