Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
We are looking for a skilled System Administrator to support and maintain critical technology infrastructure and services. This role focuses on system reliability, security, and seamless day-to-day operations, with an emphasis on Windows-based environments.

EDUCATION:

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; Commensurate experience will be considered in lieu of a degree.

EXPERIENCE:

• 3+ years of experience as a System Administrator or in a similar role
• Strong expertise with Microsoft Windows Server, Active Directory, and related services
• Hands-on experience with PingFederate or similar SSO/identity management solutions
• Proficiency with SendGrid or other cloud-based email delivery platforms
• Solid understanding of DNS, SFTP, DKIM/SPF, and general email security protocols
• Direct experience with cloud platforms such as Azure, AWS, or GCP
• Scripting skills in PowerShell, Bash, or equivalent
• Familiarity with SaaS platforms and integrations
• Background in higher education IT or other regulated environments
• Exposure to DevOps practices, automation tools, or CI/CD workflows

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Strong problem-solving skills, attention to detail, and excellent documentation habits
• Ability to multitask and manage priorities in a dynamic environment
  Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits:

• Administer and maintain PingFederate SSO client connections, including certificate management
• Configure and support SendGrid for transactional and bulk email delivery
• Set up and manage DKIM, SPF, and other email security protocols on Microsoft Exchange
• Maintain and update DNS records across internal and external platforms
• Provision and manage SFTP accounts and key-based authentication
• Support and maintain internal applications such as Dynamic Forms for Exchange
• Ensure systems are secure, compliant, and documented according to best practices
• Collaborate with IT, Security, and Development teams to support integrations and deployments
  Salary for this role is: $52,000