System Administrator at North State Bank

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, Security Management, Database Management, Microsoft 365 Administration, Active Directory, Endpoint Security, Vulnerability Scanning, User Support, Disaster Recovery, Print Services Management, Mobile Device Management, E-signature Platforms, Asset Management, Documentation, Customer Service, Team Collaboration

Industry

Banking

Description

A strong, independent community bank, North State has served customers for over 25 years and counting. Headquartered in Raleigh, North Carolina, with offices in Wake and New Hanover counties, the Bank was built on and practices the core values of integrity, hard work, fairness, teamwork, and consistency. We believe it’s our calling to add value to the lives of those we serve and to do so with a spirit of friendship. We are a full-service bank with focused divisions for mortgage, government lending, and the community association management industry. North State Bank has an exciting opportunity for a System Administrator in our IT Department. The System Administrator role carries out implementation, maintenance and monitoring of the security, integrity, efficiency, and functionality of Bank-wide information systems and solutions. Essential Duties & Responsibilities: * Supports information systems at the Bank throughout their full lifecycle including planning and deployment, configuration, maintenance, and decommissioning phases in accordance with established procedures, standards, and policies. * Oversees deployment, maintenance, and support of core processor applications and servers to ensure availability and security of critical core services in accordance with established SLA’s, procedures, standards, and policies. * Manages, maintains, and supports secure email platform by performing user and policy maintenance, monitoring and troubleshooting platform integrations, and message tracking tasks in accordance with established procedures, standards, and policies. * Administers, maintains, and supports database servers by performing user and database management tasks, coordinating with vendors of connected applications, and addressing current or potential performance and security issues. * Ensures appropriate security and performance of Bank systems by monitoring system management, endpoint security, and event logs on servers, workstations, and SaaS solutions. * Administers, maintains, and supports enterprise data access governance, directory security, and privileged access management solutions to proactively identify and respond to threats related to improper access to internal, non-public information. * Provides response and remediation of security alerts through direct action and/or in coordination with other members of the IT team in accordance with established procedures, standards, and policies. * Performs critical system maintenance to include testing, staged deployment, and auditing of application and operating system patches * Ensures endpoint security products including antivirus, data protection, and monitoring software are properly installed, configured, and maintained in accordance with established procedures, standards, and policies. * Ensures the security and integrity of Bank systems by performing routine vulnerability scanning and remediation, password audits, and system configuration audits in accordance with established procedures, standards, and policies. * Administers Microsoft 365 tenant globally by provisioning and managing tenant users, licenses, and resources in accordance with established procedures, standards, and policies. * Administers Microsoft 365 services including Exchange Online, Entra, Intune, OneDrive, SharePoint, and Teams, by performing troubleshooting, support, and provisioning of services. * Administers Adobe Enterprise cloud environment by managing users, licensing, document storage, and security of the tenant and coordinating training resources with employees as needed. * Manages and supports centralized print services and printer, copier fleet by carrying out successful deployments, proactive monitoring, and ensuring system uptime in accordance with established SLA’s, procedures, standards, and policies. * Performs and verifies server, workstation, and SaaS back-ups in accordance with established procedures, standards, and policies * Provides tier 3 application and workstation support for end-users with escalated issues in accordance with established SLA’s, procedures, standards, and policies. * Coordinates with Infrastructure team for user provisioning in the Bank’s VOIP system. * Performs administration of Mobile Device Management and vendor enrollment platforms by managing compliance and deployment policies, as well as provisioning and managing devices as needed. * Administers e-signature and secure file exchange platforms by provisioning users, licensing, and managing document storage and templates. * Performs management of user, computer, and group policy objects in Active Directory and in accordance with established procedures, standards, and policies. * Performs password resets as necessary and in accordance with established procedures, standards, and policies. * Coordinates with Infrastructure team during disaster recovery planning and testing, by overseeing provisioning, maintenance, and validation of workstation and server images for use in mobile recovery deployments. * Performs provisioning, management, and maintenance of security certificates across the enterprise. * Performs user provisioning and management in Board of Directors platform * Provides oversight, maintenance, and ensures security of sub-systems supporting remote management and communications of HVAC, access control, and emergency services facilities systems. * Performs asset management tasks including license and inventory validation, in addition to oversight of ITSM platforms. * Supports facility acquisitions and relocations in coordination with Infrastructure team by performing hardware moves and working with external vendors as needed. * Develops and maintains procedures and build standards by evaluating, documenting, and validating them against appropriate benchmarks. * Develops and maintains onboarding and request form documentation for systems within the scope of management. * Ensures compliance with regulatory and policy guidance by developing and maintaining documentation of procedures for the deployment, configuration, maintenance, and decommissioning of servers, end-user workstations, and applications. * Oversee videotelephony platform by provisioning users, rooms, and features and managing associated cloud storage as needed. * Assists IT Support Specialist with audio visual resources as needed. * Other duties as assigned. Qualifications (Includes education, certifications, experience, etc. * A bachelor’s degree in an Information Technology-related field or a combination of education and experience. * At least eight years of experience with the following: 1. Installation, configuration, and management of domain-joined servers and desktops 2. Installation, configuration, and management of endpoint security solutions 3. Auditing and remediation of vulnerabilities for domain-joined servers and desktops 4. User, computer, and Group Policy management in Active Directory 5. Microsoft 365 tenant administration 6. Troubleshooting connectivity issues with Windows hosts 7. Deployment and management of printers on a Windows Server print server * Experience working with multi-factor technologies on hosts, mobile devices, and SaaS * Experience configuring and auditing systems in accordance with established frameworks. * Demonstrated experience managing vulnerability scanning and remediation technologies. * Strong written and verbal communication skills. * Strong internal customer service orientation within a team environment. North State Bank provides competitive compensation and excellent, flexible benefits program. With North State Bank benefits, you have the flexibility to choose what's right for you and your family. We hope you will see it comes down to one simple truth: North State Bank is a great place to work! North State Bank is an equal opportunity employer and gives consideration for qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or protected veteran status. VEVRRA Contractor. 24052488

Responsibilities

The System Administrator is responsible for the implementation, maintenance, and monitoring of the security, integrity, efficiency, and functionality of Bank-wide information systems. This role includes overseeing the deployment and support of core processor applications and ensuring the security and performance of Bank systems.