LOCATION: PENINSULA BEHAVIORAL HEALTH - MAIN OFFICE (THIS IS AN ON-SITE POSITION; NOT REMOTE WORK)

Department: Information Technology
Pay Range: $70,000 to $85,000 per year (DOE/DOQ)
Hours per Week: 40 hours
Workdays: Monday to Friday 8-5

QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Electrical Engineering, or related field, or equivalent experience
• Minimum 4 years’ experience in Windows system administration
• Minimum 4 years’ experience with OpenBSD, UNIX, or Linux
• Proficiency with Windows Server, Exchange/Office 365, Cisco/Unifi networking, and VMware virtualization
• Preferred experience with FreePBX, Zendesk, and EHR/EMR systems
• Must pass drug test, background check, and provide vaccination records (MMR, Hep B, Tdap, current flu shot)

ABOUT THE ROLE

Manage and maintain IT infrastructure supporting 100+ desktops/laptops, servers, and network equipment. Provide technical support for communication systems, EHR, payroll, phone systems, and more. Develop installation and troubleshooting procedures, perform system monitoring and backups, and ensure security and compliance with HIPAA and related regulations.

KEY RESPONSIBILITIES

• Provision, configure, and maintain servers, desktops, virtual machines, and network devices
• Support email, phone systems, cell phones, and public/internal websites
• Develop and maintain installation, configuration, and troubleshooting documentation
• Perform daily system monitoring, backups, and security checks
• Investigate and resolve system and data issues; provide file recovery and archival
• Assist staff with help desk support, training, and equipment setup/teardown
• Maintain physical security of confidential materials and agency property
• Support Electronic Health Records (EHR) and assist Help Desk Technicians with complex issues