Located in Denison, Iowa, Professional Computer Solutions, LLC develops, trains and supports financial accounting software and customer information system and billing applications for the utility industry. PCS serves clients in 22 states and the company continues to grow. Nestled in the rustic landscape of West Central Iowa, PCS offers an informal self-directed work environment that encourages personal growth and development. We are seeking individuals who desire dynamic, challenging, and diverse work assignments.

EDUCATION AND EXPERIENCE:

• A two or four-year degree in Computer Science, Management Information Systems, or Networking/Security is preferred.

REQUIRED QUALIFICATIONS:

• Strong computer networking background with state-of-the-art Microsoft software skills.
• Microsoft certification would be beneficial but not required.
• Knowledge of emerging technologies.
• At times, work before or after normal working hours and from remote locations.
• Good interpersonal skills.
• Internet knowledge and ability to maintain websites.
• Must be flexible with problem-solving skill sets and the ability to pay attention to detail.
• Ability to travel 10% - 15% of work period.

PHYSICAL REQUIREMENTS:

• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and mouse, 10-key adding machine, or other office equipment.
• Visual acuity to read words and numbers from paper or computer screen.
• Speaking and hearing ability sufficient to communicate in person and over the phone.
• Ability to transport self, personal luggage, and laptop computer when traveling to a client site or conference.
• Ability to lift 30 pounds.

DISCLAIMER:

• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

For confidential consideration, please forward your resume with a cover letter to:
Professional Computer Solutions, LLC
Rachel Desy, Administrative Services Manager
3710 Timberline Drive
Denison, Iowa 51442
712-263-3106
712-263-8145 fax
rachel.desy@pcs-csa.com
Equal Opportunity Employe

• Provide assistance to all end-users in resolving network operational problems and questions.
• Stay abreast of industry-wide technological developments.
• Maintaining current inventories of the software and hardware components that make up Information Technology.
• Conduct capacity monitoring and planning for all systems. Troubleshoot systems problems.
• Install new software and upgrade existing software.
• Provide support to Company personnel in staging event network/equipment, outage management, and general “help desk” assistance in the day-to-day activities.
• Provide consultation and assistance to all end-user departments in resolving network operational problems and questions.
• Recommend security procedures to each end-user.
• Monitor operations of all computers and software to ensure compliance with security policies.
• Add approved new users to systems.
• Stage and deploy systems.
• Manage security enforcement for IT Service Providers that exchange data with PCS.
• Deploy, manage, and monitor technical security safeguards justified by the PCS risk assessment. At a minimum, technical safeguards will include perimeter security, access controls, vulnerability management, configuration management, virus protection, and event log analysis and reporting.
• The System Administrator will maintain and summarize the following Information Technology activities:
• Daily troubleshooting logs.
• Maintenance of risk controls, including firewalls, access controls, virus protection, policy enforcement, and vulnerability management.
• Security monitoring reports. All systems are to be monitored for possible breaches of security policy.
• Software licensing information.
• Maintain daily backup systems and business continuation support.
• Continue Database Administration duties as assigned.