SKILLS/EXPERIENCE/QUALIFICATIONS REQUIRED:

• Solid understanding of Windows/Linux operating systems and basic network configuration.
• Experience with basic server administration, including updates, patches, and backups.
• Familiarity with cloud platforms (e.g., AWS, Azure) and virtualization concepts.
• Knowledge of basic cybersecurity practices, such as firewalls and antivirus software.
• Ability to troubleshoot common hardware and software issues.
• Experience with Microsoft Dynamics CRM, including user support and customization.
• Basic scripting knowledge (e.g., PowerShell) for automating simple tasks.
• Strong organizational and documentation skills to maintain accurate records of system changes.
• Good communication skills for collaborating with teams and providing technical support.
  Job Types: Full-time, Permanent
  Pay: £31,000.00-£35,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person
Reference ID: VT/MAR2025/0

• Maintain and monitor servers, networks, and infrastructure to ensure optimal performance and availability.
• Perform routine system updates, patches, and backups, ensuring business continuity and data integrity.
• Provide user support for Microsoft Dynamics CRM issues, including user management and addressing custom functionality needs.
• Set up and manage user accounts, permissions, and access rights based on company policies.
• Implement and maintain security protocols, including firewalls, antivirus solutions, and intrusion detection systems.
• Troubleshoot hardware, software, and network issues, providing fast resolutions to minimize downtime.
• Collaborate with IT teams to support business applications, databases, and cloud-based services.
• Ensure Dynamics CRM integrates seamlessly with other business applications and troubleshoot any related issues.
• Oversee the implementation of disaster recovery plans, ensuring systems can be restored in case of failure.
• Automate repetitive tasks using scripting and configuration management tools to improve operational efficiency.
• Provide technical support for system-related issues and escalate complex problems as needed.
• Document all processes, configurations, and changes for auditing and knowledge-sharing purposes.
• Support the customization of Microsoft Dynamics CRM workflows to enhance business processes.