POSITION SUMMARY

The System Administrator is responsible for installing, administering, and maintaining on-premises and cloud servers, collaboration tools, directory services, and identity management systems. This role manages key infrastructure components, including Windows Server, Windows Hyper-V, Azure compute services, Microsoft O365 suite, Active Directory, Entra ID, OneLogin, and Tray.AI. The System Administrator will perform system updates according to established policies and procedures. They will answer and respond to helpdesk tickets and will provide support to both staff and residents. The System Administrator will be responsible for the overall on/offboarding processes and will ensure that directory services are integrated across appropriate systems. They will develop and implement Disaster Recovery and Business Continuity (DR/BCP) plans for systems of responsibility.

POSITION REQUIREMENTS

• Proven experience administering Windows Server environments, including physical servers, Hyper-V hosts, and virtual machines, Active Directory, Group Policy Objects (GPO), DHCP, and DNS.
• Proven experience administering Microsoft Office 365 applications, including Entra ID, Teams, Exchange, SharePoint, Intune, Defender, and Forms.
• Proven experience with email system configuration and management, including SPF, DKIM, threat detection and remediation, mail transport rules, and message trace analysis.
• Experience with backup and recovery systems.
• Experience with PowerShell scripting.
• Bachelor’s degree in Computer Science, Information Systems, a related field or equivalent professional experience is preferred.
• Relevant certifications for Microsoft 365 are preferred.
• Experience with Linux servers is preferred.
• Excellent problem-solving abilities.
• Ability to communicate well in oral or written form and to convey technical information to audiences with varying levels of technical understanding.
• Demonstrated ability to plan and lead technical projects to achieve departmental goals.
• Ability to support critical systems after hours and participate in on-call rotation.

Please refer the Job description for details