System Analyst & Information Technology Support at COUNTRY VISIONS COOPERATIVE

Kaukauna, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP System Administration, Technical Support, System Maintenance, Documentation, Training, Reporting, IT Support, Troubleshooting, Network Administration, Security Management, Customer Service, Continuous Improvement, Software Compliance, Project Management, Implementation Support, Inventory Management

Industry

Retail

Description

Job Details Job Location: CP FEEDS WRIGHTSTOWN - WRIGHTSTOWN, WI 54180 Systems Analyst/Information Technology Support CP Feeds is continuing to grow and is now searching for an experienced full-time Systems Analyst and Information Technology Support for their Wrightstown location. This position is primarily responsible for maintaining the company ERP system and providing focused support to the CP Feeds team. CP Feeds is a wholly owned subsidiary of Country Visions Cooperative. This position is in-person and will report to the GM of CP Feeds with a dotted line to the Country Visions Cooperative IT Manager. COMPANY BENEFITS Competitive pay based on experience and qualifications Paid time off Annual profit sharing Paid holidays and additional annual floating holidays 401K with a company match well above the market average Medical insurance – 70% of premiums covered by Country Visions Cooperative Optional Health Savings Account with a large company match Paid parental leave Dental and vision insurance Flexible Spending Account 100% Company paid Life Insurance, Short-Term Disability, and Long-Term Disability Employee Assistance Program Health and Wellness Program JOB RESPONSIBILITIES ERP system administrator Be IT lead during the implementation of the iRely 21 upgrade Maintain and upgrade system to support business operations Document critical administrator functions and train back up personnel Provide technical support to all company end users Support all ERP interfaces with other systems and applications – WEM, Scale interfaces, and etc. Verify software license compliance Develop training and/or resource materials to help end-users maximize their efficiency and effectiveness working with the system Work with management team to develop advanced reporting CP Feeds IT Lead Image and remediate endpoint devices such as laptops, desktops, and tablets Setup and assist with all IT services such as phone, M365, printing, and applications Handle incoming It help tickets for CP Feeds Manage all maintenance and tracking inventory of all IT related peripherals Manage computer accounts by onboarding, transferring and terminating employee access Troubleshoot end user issues and provide first call resolution Provide entry level system administration support Provide entry level network administration Manage IT system and user security Assist with employee training and knowledgebase training Provide implementation support for technology rollouts Provide after-hour support for CP Feeds as needed Up to 50% travel to company locations during normal work shifts Other assigned duties by management Support Accounting/finance functions Verify proper ERP procedures support proper accounting reporting: cut off procedures, inventory valuation and reporting, proper mapping of new products, categories, etc. Support year-end audit requests Help monitor system for procedural compliance Work with IT Team as needed to coordinate critical business functions Member of Business Continuity Team Document and cross train critical/essential business processes Develop back-up plans to minimize business interruptions Support continuous improvement initiatives Advance training and knowledge base of team members using our systems Work with team members to find more efficient and effective work procedures Evaluate and implement new systems and or software Other Job Duties Provide a consistently high level of customer service and satisfaction to internal team members Make safety a priority Follow established company policies Proper follow-up on open issues and ongoing projects Ability to successfully balance and prioritize several projects and issues Other duties as assigned by manager Qualifications QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS High school diploma or equivalent Must be at least 18 years of age Minimum of five (5) years in a Network or System-level role Minimum of 5 (5) years in IT Valid driver’s license Previous feed manufacturing and accounting experience preferred but not required A bachelor’s degree in computer science, computer engineering, information technology, or a related field is preferred but not required. Candidates with enough related job experience will be considered in leu of a bachelor’s degree PREFERRED QUALIFICATIONS Experience using iRely, WEM or related systems Previous experience leading an ERP installation Applicable certifications Come join the CP Feed’s office at Wrightstown! We look forward to hearing from you!

Responsibilities

The Systems Analyst and IT Support role involves maintaining the ERP system and providing technical support to the CP Feeds team. Responsibilities include managing IT services, troubleshooting issues, and supporting accounting functions.