What you’ll doAnalyze existing systems, workflows, and data flows to find gaps, inefficiencies, and risks
Gather and translate business needs into functional and technical requirements, use cases, and system specifications
Design solutions across applications, databases, and integrations, and evaluate options (configure, build, or buy) with clear tradeoffs
Model processes and systems with BPMN, UML, data flow diagrams, and entity-relationship diagrams
Define integration requirements and API contracts, and work with developers to test and validate them (REST, JSON, XML, middleware)
Write SQL queries to investigate data, validate migrations, and support reporting
Partner with developers, architects, QA, and DBAs through design, build, and release in Agile or hybrid delivery
Plan and run system testing and user acceptance testing, and make sure defects are traced to root causes
Support implementations, upgrades, data migrations, and cutovers of enterprise platforms (ERP, CRM, HR, finance, and custom applications)
Maintain system documentation, data dictionaries, and requirements traceability so knowledge doesn’t live in one head
Assess the impact of proposed changes on connected systems, security, and compliance
Use AI-assisted tools to speed up analysis, documentation, and test scenarios, while checking the output carefully
Train users and support go-live, and gather feedback for the next improvement
Manage backlogs in Jira, Azure DevOps, or similar tools, and communicate status and risks to stakeholders
Find your levelLevel Typical experience What you’ll own
Systems Analyst I - 0-2 years : Requirements documentation, process and data flow mapping, testing support, SQL investigation, learning our systems with a dedicated mentor
Systems Analyst II - 2-5 years : Owning analysis and design for a system or project area, defining integrations, leading UAT, mentoring newer analysts
Senior Systems Analyst - 5+ years : Leading analysis on major initiatives, shaping system design and standards, advising on build-vs-buy decisions, mentoring across teams
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