Full job description

About the Role

As the IT Systems Analyst, you will play a key role in supporting and improving manufacturing and laboratory IT systems across the Brisbane site. You will contribute to system enhancements, project delivery, compliance activities, and day-to-day operational support while ensuring technology solutions remain secure, reliable, and aligned to business needs.

Key Responsibilities

• Support manufacturing and laboratory applications, GxP systems, and associated infrastructure.
• Investigate and resolve incidents, service requests, and application issues through ServiceNow.
• Collaborate with business stakeholders, vendors, Quality, Engineering, and global IT teams to identify and implement system improvements.
• Participate in IT projects involving manufacturing systems, laboratory systems, digital initiatives, and compliance remediation.
• Assist with testing, deployment, validation, documentation, and change management activities.
• Support system lifecycle activities including upgrades, patching, migrations, access reviews, and system retirement.
• Contribute to maintaining GMP compliance, data integrity, and validated system environments.
• Prepare and execute validation documentation including change controls, IQs, OQs, and PQs.
• Support investigations, deviations, CAPAs, and audit activities related to IT systems.

You will bring:

• Experience in IT, including experience supporting manufacturing, laboratory, or business-critical applications.
• Experience working within pharmaceutical, biotechnology, life sciences, healthcare manufacturing, or other regulated environments.
• Knowledge of GMP/GxP requirements and validated systems.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder engagement capabilities.
• Experience managing multiple priorities in a fast-paced environment.

Highly Regarded Experience

• SCADA, MES, Historian, LIMS, or similar manufacturing/laboratory platforms.
• ServiceNow.
• VMware or Hyper-V environments.
• Computer System Validation (CSV).
• Data Integrity, CAPA, Change Control, and Audit Trail Reviews.
• Manufacturing Operations Technology (OT) environments.

Join our growing global team and accelerate your career with us. Apply today.

• For more information about this or other opportunities, please contact Shipra Aggarwal. Please quote our job reference number 677921.