System Center Service Manager (SCSM) admin- C2C/W2- Columbia, SC onsite at SUNSHINE ENTERPRISE USA LLC

Irmo, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Center Service Manager, SCSM Administration, System Center Orchestrator, Cireson Portal, JavaScript, IT Service Management, Incident Management, Change Management, Request Management, System Maintenance, Patching, Performance Tuning, Workflow Development, Reporting, Troubleshooting, Stakeholder Management

Industry

Wholesale

Description

System Center Service Manager (SCSM) administrator Location: Columbia, SC Fully onsite (5 days in office) Interview Process: Video for initial interview. In-person or video may be used for secondary interview(s) Duration: 12 Months Employment Type: Contract (C2C / W2) Experience Required: 06+ Years Work Requirement: Candidate MUST be a current SC or NC resident and willing to relocate to SC prior to starting the role at their own expense. Project Scope: We are seeking an experienced System Center Service Manager (SCSM) Administrator to support the administration, configuration, and enhancement of the Service Manager environment. The ideal candidate will be responsible for managing service requests, developing workflows, and maintaining integrations across System Center components to support enterprise IT service management operations. Key Responsibilities: Administer and maintain Microsoft System Center Service Manager (SCSM) environment Design, develop, and manage service requests and service offerings Gather business requirements and translate them into Service Manager solutions Create, maintain, and optimize workflows using System Center Orchestrator Manage and enhance Cireson web portal, including customization and JavaScript updates Perform system maintenance, upgrades, patching, and performance tuning Develop and maintain reports related to Service Manager usage and performance Collaborate with internal teams, stakeholders, and vendors for system enhancements Act as Subject Matter Expert (SME) for Service Manager-related processes Recommend and implement improvements to increase efficiency and system performance Provide support for production issues and participate in after-hours support when required Required Skills & Experience: · 6+ years of IT experience with at least 3+ years in Microsoft System Center Service Manager · Strong hands-on experience with SCSM administration, configuration, and best practices · Experience with System Center Orchestrator workflow development · Experience working with Cireson portal for Service Manager · Strong understanding of IT service management processes (Incident, Change, Request Management) · Experience in system maintenance, patching, and upgrades · Strong troubleshooting and problem-solving skills · Excellent communication and stakeholder management skills Preferred Skills: · Experience with Cireson portal customization and JavaScript development · Knowledge of System Center suite and integrations · Familiarity with reporting tools and dashboard creation · Experience working in enterprise or government environments Certification: MS Server Admin Related Certifications Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Responsibilities

The administrator will manage, configure, and enhance the System Center Service Manager environment, including developing workflows and service requests. They will also perform system maintenance, patching, and provide support for production issues while collaborating with internal teams.