EDUCATION AND WORK EXPERIENCE

Associate’s degree in management information systems (MIS), or computer science or associate’s degree in supply chain management (SCM), or associate’s degree in business administration (ABA) or accounting (AS) or related technical / business field or equivalent work experience. (Typically, three years of related, business (functional) progressive work experience would be preferred for candidates applying for this position who do not possess an associate’s degree.) One year of work experience in systems analysis or software application development to include functional Accounts Payable and/or Supply Chain Management business analytics.

SPECIALIZED KNOWLEDGE AND SKILLS DESIRED

• Basic knowledge of development, troubleshooting, debugging, testing, and implementation in SaaS – Software as a Service cloud system.
• Basic knowledge of relational database technology.
• Basic knowledge of information technology terms, equipment, systems, functions, and major vendors.
• Effective oral and written communication skills.
• Effective analytical and critical thinking skills.
• Ability to prioritize and manage multiple tasks and projects concurrently while working in a remote team environment.
• Availability for periodic on-call responsibilities.
• Business knowledge / experience with financial and supply chain management applications, processes, and procedures, including Oracle Fusion Cloud, Oracle EBS, Oracle PeopleSoft, SAP, Oracle Visual Builder Studio (VBS) and Azure Dev Ops; preferred.
• Experience integrating Commercial off the Shelf (COTS) solutions within an environment with strong change and release management processes and procedures.
• Technical knowledge with direct experience in Oracle Fusion Cloud, Oracle EBS, Oracle PeopleSoft, SAP, Oracle Visual Builder Studio (VBS) and Azure Dev Ops.
• Technical knowledge in .NET and other current computing programming languages.

BASIC PURPOSE

Under direct supervision, the Systems and Development Analyst I conducts analysis, creates system specifications, develops, evaluates, and implements engineering, scientific and business applications, operating systems, and file/database servers. Utilizes existing or innovative technology in the automation of processes. Evaluates software packages and provides recommendations to management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides technical support; problem determination and investigation; implementation of software patches and upgrades for commercial (vendor) applications. Support client server packages both thick and thin clients, and web applications. Conducts research and fact-finding to develop or modify application programs; work with vendors to review quality, adaptability, and compatibility of their products.
• Provides technical responsibility for applications involving multiple support personnel that is critical to the operation of the business; or serves as a technical leader or provides extensive knowledge and skills in a unique technical area.
• Designs, codes, evaluates, documents, implements, and maintains moderately complex application programs and interfaces.
• Provides customer support for package software and associated interfaces. Works with vendors to resolve problems with software and respond to suggestions for improvements and enhancements.
• Consults with product and application users to evaluate user requests for new or modified computer applications and associated interfaces to determine feasibility, cost and time required, compatibility with current systems and computer capabilities.
• Research and analyze strategies, programs, and processes across and between all corporate functions.
• Performs basic system analysis and design functions, oversee critical development issues, research, and analyze data.
• May guide other analysts in the completion of assigned projects.
• Provides technical input to assist in development of project planning.
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes, and regulations applicable to position and company.
• Performs related duties as assigned.