Position Overview
The Senior Director – HR Business Partners and Employee Relations is a senior strategic HR position managing a team of high functioning Human Resource Business Partners that work as trusted collaborators/advisors to senior leadership and management in the areas of engagement, change management, organization effectiveness, work environment, culture and leadership and build programs aligned with the organization’s vision and objectives. The Senior Director will have a full perspective of the business, placing emphasis on people development, retention engagement and people management and addressing employee relations issues across the organization. This position provides consultation on change strategies that align with a performance culture; acts as a driving force of change initiatives; uses strong diagnostic skills to improve performance, business outcomes and employee engagement. In addition, the Senior Director proactively identifies strategic gaps or opportunities and proposes a consulting plan to identify and address root causes. The Senior Director possess a solid understanding of all HR functions and works collaboratively with business clients and/or HR partners across centers of excellence including talent acquisition, talent management and total rewards.
At United Health Services Hospitals, we believe in having a strong, inclusive, and engaging system through compassion, trust, respect, teamwork, and innovation. By bringing together people, processes, and technology, we can unlock an experience that is memorable for all. As a key driver to this commitment, you can build lasting relationships and grow an impressive network that makes positive impacts on our team, patients, and community.
Primary Department, Division, or Unit:
UHS Human Resources
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$65.54 - $98.31 per hour, depending on experience
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Job Responsibilities

• Collaborate with division leaders to tailor the overarching HR Strategic Plan to meet specific division needs and workforce goals.
• Develop and sustain strategic partnerships with senior leaders, subject matter experts, and internal clients to align HR initiatives with organizational strategic objectives.
• Partner with the VP, HR/CHRO to integrate HR services into organizational initiatives, implement HR operational strategies, and ensure delivery of high-quality HR processes
• Facilitate difficult conversations among organizational stakeholders to resolve conflicts and achieve optimal outcomes
• Build consensus and resolve disputes related to HR policies and practices
• Assess organizational needs to identify and implement interventions addressing retention, change management, and employee engagement
• Utilize advanced data analysis, evidence-based research, benchmarks, and HR/business metrics to inform critical decision-making
• Recommend improvements in business processes and HR practices to leverage human capital and drive organizational value; develop business cases to demonstrate ROI on HR initiatives
• Translate the organization’s vision, mission, and strategy into actionable projects with defined milestones and delivery timelines
• Analyze root causes of workplace issues and collaborate with stakeholders to design and manage effective interventions and solutions
• Maintain a systems perspective when making HR and business decisions to ensure alignment across the organization
• Proactively lead and manage business partners and employee relations specialists to optimize HR service delivery and employee relations

Position Qualifications

Minimum Required:

• Bachelor’s degree with five (5) years managerial experience in HR or equivalent managing people.

Preferred:

• Master’s degree with seven (7) years managerial experience in HR or equivalent managing people.
• Professional in Human Resources (PHR) Certification, or Senior Professional in Human Resources (SPHR) Certification, and/or SHRM-CP, or SHRM-SCP, and/or equivalent.

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Why You’ll Love Working at UHS
At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.
A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

• Collaborate with division leaders to tailor the overarching HR Strategic Plan to meet specific division needs and workforce goals.
• Develop and sustain strategic partnerships with senior leaders, subject matter experts, and internal clients to align HR initiatives with organizational strategic objectives.
• Partner with the VP, HR/CHRO to integrate HR services into organizational initiatives, implement HR operational strategies, and ensure delivery of high-quality HR processes
• Facilitate difficult conversations among organizational stakeholders to resolve conflicts and achieve optimal outcomes
• Build consensus and resolve disputes related to HR policies and practices
• Assess organizational needs to identify and implement interventions addressing retention, change management, and employee engagement
• Utilize advanced data analysis, evidence-based research, benchmarks, and HR/business metrics to inform critical decision-making
• Recommend improvements in business processes and HR practices to leverage human capital and drive organizational value; develop business cases to demonstrate ROI on HR initiatives
• Translate the organization’s vision, mission, and strategy into actionable projects with defined milestones and delivery timelines
• Analyze root causes of workplace issues and collaborate with stakeholders to design and manage effective interventions and solutions
• Maintain a systems perspective when making HR and business decisions to ensure alignment across the organization
• Proactively lead and manage business partners and employee relations specialists to optimize HR service delivery and employee relation