System Director Talent & Workforce Experience at NYU Langone Health

Binghamton, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

98.31

Posted On

06 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational development, Culture building, Leadership development, Succession planning, Workforce engagement, Change management, Strategic planning, Workforce analytics, High reliability organization, Executive presence, Project management, Human resources strategy, Learning council governance, Clinical workforce dynamics, Organizational effectiveness

Industry

Hospitals and Health Care

Description

Position Overview The System Director, Talent & Workforce Experience is a senior strategic leader responsible for shaping, advancing, and sustaining the culture, capability, and experience of the United Health Services workforce. This role provides enterprise-wide leadership across a broad and interconnected portfolio: workforce engagement, organizational culture, organizational effectiveness, onboarding and new employee experience, retention, leadership and executive development, succession planning, system-wide learning — including Learning Council governance and mandatory learning compliance — and active partnership in UHS’s pursuit of ANCC Magnet Recognition. As a core member of the HR leadership team, the System Director serves as UHS's internal architect of culture change — translating organizational values (Compassion, Trust, Respect, Teamwork, and Innovation) into tangible workforce behaviors, leadership practices, and employee experiences. This leader is a primary HR driver of the UHS High Reliability Organization (HRO) Cultural Integration Initiative (2025–2027) in partnership with Press Ganey, accountable for embedding psychological safety, just culture, and high-reliability principles into how UHS operates every day. The ideal candidate brings deep expertise in culture-building, organizational development, and leadership capability — paired with the credibility and executive presence to influence at all levels of the organization, from the frontline to the Board. Primary Department, Division, or Unit: Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $65.54 - $98.31 per hour, depending on experience ----- Education & Experience Minimum Required: Bachelor's degree in Human Resources, Organizational Development, Industrial-Organizational Psychology, Business Administration, or related field required. Minimum 10 years of progressive HR or OD experience, with at least 5 years in a senior leadership role with accountabilities in talent, culture, learning, or organizational effectiveness. Preferred: Master's degree (MBA, MHA, MS-OD, or equivalent) strongly preferred. Demonstrated experience leading culture change or organizational transformation in an organization of 3,000+ employees; 5,000+ preferred. Healthcare or other regulated industry experience strongly preferred; familiarity with Joint Commission standards, HRO frameworks, clinical workforce dynamics, and ANCC Magnet Recognition requirements a plus. Experience designing and facilitating executive development and succession planning processes at the VP level and above. License/Certifications: Preferred: Proficiency with Workday HCM, particularly learning, talent, and reporting modules. Experience with LMS platforms; Skillsoft Percipio or comparable digital learning platform preferred. Demonstrated ability to build and present workforce analytics and culture dashboards to senior and executive audiences. Familiarity with Press Ganey engagement methodology, HRO frameworks (AHRQ, IHI), or comparable culture change models strongly preferred. Experience with organizational design methodology, change management frameworks (Prosci, Kotter, or equivalent), and team effectiveness tools. SHRM-SCP, SPHR, ATD CPTD, or OD certification preferred. Working knowledge of ANCC Magnet Recognition Program standards — particularly Forces of Magnetism related to professional development, quality of care, and transformational leadership — preferred; direct Magnet journey participation a plus. ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com. UHS proudly offers benefits to all full-time employees and part-time employees who are hired into a regular position of at least 24 hours per week (60% FTE). 💖 Make New Connections We believe that people—and the connections among them—must remain at the core of everything we do. Whether you're directly caring for patients, supporting our clinical operations, or working to ensure our administrative functions run effectively, your impact will be recognized and appreciated. 💡 Unlock Greater Opportunities Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people. 🌟 Proud to be Team UHS Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.

Responsibilities

The System Director leads enterprise-wide initiatives for workforce engagement, organizational culture, and leadership development. They act as the internal architect for culture change, embedding high-reliability principles and supporting the organization's pursuit of ANCC Magnet Recognition.