ABOUT US

We are the digital architects who provide end-to-end Enterprise IT solutions for our clients, our mission is to deliver cutting-edge solutions through innovation, dedication and a commitment to excellence.

JOB DESCRIPTION

• Collaborate with the support and development team to solve, deploy, and maintain cloud‐based and on‐prem solutions.
• Take ownership of hosting or server-side issues; research, diagnose, troubleshoot, identify, and document solutions.
• Perform server-side application management including upgrades, updates, patches, and smoke testing.
• Provide support for customer’s infrastructure and products.
• Execute system management changes, updates to configuration files.
• Diagnose and resolve problems in high-throughput web applications and network services.
• Assist in daily operational tasks and perform network, server, and VPN security and maintenance.

JOB REQUIREMENTS

• Diploma /Degree in Computer Science or related studies.
• Minimum of 1-year related working experience.
• Senior roles are available for those with more experience.
• Experience with Linux environment and excellent knowledge of Linux commands.
• Strong troubleshooting skills.
• Experience with Cloud technologies and DevOps is an added advantage.
• Excellent customer service skills including direct interaction with users, assertiveness, and perseverance to follow issues to closure.

Please refer the Job description for details